Cellar Door
7 days ago
About Tahbilk:
Rich in heritage with an enduring family legacy established over 5 generations, the Tahbilk Group holds a unique place in the Australian wine scape. The Group is a multifaceted wine business with operations that include marketing, grape growing, wine making, bottling, wine distribution, export, cellar door, a wine club, events and a restaurant. With significant potential to continue to grow, the business is already on the journey to become a more sophisticated, customer centric business pursuing sustainable future success.
Role Overview:
We are seeking an experienced and enthusiastic Cellar Door / Retail Manager to lead our cellar door team and deliver an unforgettable guest experience at our award-winning vineyard.
As Cellar Door / Retail Manager, you will be responsible for:
- Leading and motivating the cellar door team to deliver exceptional service.
- Showcasing our wines through engaging tastings, tours, and events.
- Driving sales, memberships, and brand loyalty.
- Managing day-to-day operations, including rostering, stock management, and compliance.
- Developing and delivering premium wine experiences aligned with our brand story and heritage.
About you:
We're looking for someone with:
- Previous experience in retail, cellar door or hospitality.
- Strong leadership skills with a hands-on, customer-first approach.
- Excellent communication, organisational, and sales skills.
- Flexibility to work weekends and peak periods.
- A keen interest and passion in wine and to share this with customers.
- Provide and maintain effective communication with all departments around the estate
- Thrive in working within an established team with respect and professionalism.
You do not need to have wine industry experience as long as you genuinely enjoy learning about wine by tasting and understanding the wine making process.
Why Join Us?
This is a rare opportunity to represent an iconic Australian wine family, leading a dynamic team in a stunning vineyard setting. You'll be part of a passionate culture that celebrates tradition while innovating for the future.
This role is a permanent fulltime position and must be able to work one day a weekend. The preferred candidate will be required to undergo psychometric testing.
The Tahbilk Group is an Equal Opportunity Employer in accordance with all federal and state laws.
If you are passionate wine lover, motivated by customer experience, please apply with a cover letter and resume.
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