National Manager

SSI is seeking a purpose-driven and experienced National Manager to be responsible for the efficient and ethical delivery of SSI's Inclusive Employment Australia (IEA) program. Supported by Department of Social Services funding through the IEA DEED agreement, this role oversees assigned Employment Services Areas (ESAs) and aligns operations with the organisation's commitment to inclusive employment.

In this senior leadership role, you will provide direction and oversight, actively cultivating strong partnerships with employers, peak bodies, and funding agencies. These relationships reinforce operational goals and play a pivotal role in driving systemic program improvements while advancing the broader vision for inclusion.

Lead with vision. Inspire change. Make a national impact.

As National Manager, you'll play a pivotal role in shaping the future of the Inclusive Employment Australia program. With oversight across service delivery and regional networks, you'll identify opportunities, address challenges, and ensure our services adapt to an ever-changing landscape. Your leadership will guide Operations Managers and performance teams to deliver excellence, exceed KPIs, and maintain the highest standards of contract compliance.

Through strategic stakeholder engagement, you'll influence industry outcomes and champion the rights of people with disability and refugees. Driven by innovation and continuous improvement, you'll embed a learning culture, streamline operations, and enhance client experiences, making a meaningful, lasting difference nationwide.

This is your opportunity Lead a Program That Changes Lives Every Day. Step into a national leadership role where your vision will shape inclusive employment outcomes for people with disability and refugees across Australia. As National Manager, you'll guide high-performing teams, foster strong stakeholder partnerships, and drive innovative improvements that deliver real, lasting impact.

Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.

What we are looking for someone who has:

• Qualifications in Business Management, Leadership, or similar qualification desirable or be willing to work towards.
• Proven leadership across multi-region teams with strong commercial acumen
• Track record in achieving KPIs, service excellence, and business growth
• Knowledge of labour markets and employment services (disability highly regarded)
• Understanding of the needs of people with disability, CALD, and refugee communities
• Skilled in stakeholder engagement, communication, and negotiation
• Committed to integrity, accountability, and high performance

About SSI

SSI is a national not-for-profit organization providing dedicated human and social services to a diverse Australia. With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.

SSI supports individuals, children, families and communities via a range of vital human services from settlement support of newcomers and refugees through to programs in employment and education and health wellbeing and social supports for all Australians, new and old.

Find out more about SSI here.

Why Join Us?

You'll be part of a respected organisation that's committed to inclusive employment, professional growth, and community impact.

• Salary packaging options for our full-time employees to receive up to $15,900 of your salary tax-free meaning more take-home pay
• Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight for full time employees.
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our inhouse wellbeing programs

About our Recruitment Process

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people's safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

To Apply

We look forward to receiving your resume and cover letter, explaining your interest and suitability for this role via email. Applications without cover letters will not be considered

Applications close Tuesday 26th August 2025.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process (including the application form) and offering information about workplace adjustments and support networks.

Should you require adjustments please email me at or call me on