Hotel Services Lead

7 days ago

Gympie, Australia Lutheran Services Full time $90,000 - $120,000 per year

About The Role:
  • Oversee the daily operations of the catering, cleaning, and laundry teams
  • Ensure services meet Aged Care Quality Standards and resident expectations
  • Lead, support and develop a multidisciplinary hospitality team
  • Manage rosters, stock control, inventory, and ordering within budget
  • Foster a culture of continuous improvement, service excellence, and compliance
  • Engage with residents and families to respond to feedback and improve experience
  • Liaise with internal and external stakeholders, including contractors and auditors
About You:
  • Experience in hospitality leadership within aged care or a similar environment
  • Strong communication, team coordination, and organisational skills
  • Demonstrated knowledge of food safety, WHS, and infection control standards
  • Proven ability to manage staff scheduling, stock ordering, and service reviews
  • Committed to kindness, integrity, and a values-based approach to leadership
Essential:
  • Previous Aged Care experience & adhering to the Aged Care Legislation
  • Strong people management and time management skills
  • Current Police Check and QLD Driver's Licence
Why Choose Us?
  • Salary packaging, enjoy up to $15,990 of your salary tax-free - allocate a portion of your salary to rent/ mortgage/ car lease or everyday expenses before your salary is taxed- and you take home more pay
  • Opportunities for skills and career growth- we support additional study with time off and some paid support. Move into other areas of care- diversional therapy, nursing or home and community care to name a few.
  • Above Award Wages with a brand new EA
  • Employee Assistance Program, supplier discounts across health insurance and electricity and gas providers as well as appliances and holidays

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