Venue Manager

We're looking for an experienced, hands-on Venue Manager to lead day-to-day operations and deliver outstanding guest experiences.

We're after a hands-on leader who can keep the team engaged, operations running seamlessly, and a warm, uplifting atmosphere throughout the venue. If you're passionate about exceptional service, building strong teams, and leading from the front, this could be your next move. If you're a people-first leader with strong commercial acumen and a passion for great food, beverage and service, this is your chance to shape a high-performing venue and team.

About Kingston Hotel & Kalis Hospitality

Following a recent refurbishment, the Kingston Hotel offers a refreshed and welcoming experience, blending traditional pub warmth with modern hospitality. The venue features a vibrant public bar, a contemporary bistro, a flexible function space for private events, and a well-appointed gaming lounge.

As part of the Kalis Hospitality group, we're proud to be part of a network that values local community, genuine hospitality, and long-term growth. Our team is made up of dedicated professionals and proud locals who are passionate about delivering exceptional service in a relaxed and welcoming environment.

What we offer:

We give our people everything they need to succeed. Join our Tasmanian hospitality community, a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You'll be rewarded for your hard work with a range of benefits that support you throughout your career journey:

• Enjoy the convenience of free parking. - Cashback at hundreds of stores via our SWAG employee app.
• Employee Perks Program – discounts at various bottle shops, venues and accommodation.
• Benefit from our EAP, providing confidential assistance for both employees and their immediate family members.
• Opportunity to attend networking events, development days and explore further upskilling opportunities.
• You'll be backed by an experienced Head Office team providing specialist support across stock control and inventory systems; finance, reporting and P&L insights; human resources and recruitment; payroll; compliance with licensing and legislation; marketing and brand; and IT systems, so you can focus on leading the team and the guest experience.

What you'll do:

• Lead all aspects of venue operations across service, kitchen, bar and functions.
• Set and uphold an exceptional guest experience, resolving issues with warmth and urgency.
• Build, coach and roster a high-performing team; set clear expectations and celebrate wins.
• Own budgets and P&L: forecast sales, manage labour percentage, control COGS and drive profitable growth.
• Maintain strict compliance (RSA, food safety, WHS) and uphold licensing and legislative requirements.
• Plan and execute local marketing, events and activations to grow revenue and community engagement.
• Oversee stock, ordering and supplier relationships; minimise wastage and ensure accurate stocktakes.
• Ensure the venue is immaculately presented and well maintained, coordinating repairs and maintenance.
• Collaborate effectively with senior leadership and key stakeholders.

What you'll bring

• Proven success leading a busy hospitality venue (pub/bar/hotel/restaurant or similar).
• Strong leadership: you develop people, set standards and hold teams accountable.
• Confident with budgets, labor planning and cost control.
• Calm, solutions-focused operator with excellent communication and guest service skills.
• Current Responsible Service of Alcohol (RSA) and Responsible Certificate of Gambling (RCG)
• Flexibility to work a rotating roster including nights, weekends and public holidays.
• Desirable: gaming/TAB compliance experience, event management, and beverage/wine knowledge.

Interested in joining us?

Send your resume in by clicking the 'Apply Now' button on the top right.

**IMPORTANT*** If you miss this step your application will not submit successfully

Please ensure you answer the screening questions as this will give us the information we need to assess your application

Please note applications will be assessed as received. Applicants must have the right to work in Australia.

For further information contact Ilse (HR Coordinator) by email