Housekeeping Supervisor

1 week ago

Sydney, New South Wales, Australia Empire Hospitality Australia Pty Ltd Full time

Empire Hospitality is Australia's leading Housekeeping outsourcing company to deluxe hotels.

A great opportunity has become available in a  stylish 5 star deluxe hotels in Sydney for highly experienced Housekeeping Supervisors, with Career goals

This is an opportunity to make your mark. An exciting opportunity with a long-term career focus has become available for a highly experienced Housekeeping Supervisor with proven experience in a  luxury hotel's housekeeping department.

You will bring your extensive experience to the team and assist the Executive Housekeeper with managing the department and contract obligations.

Previous experience in a senior Housekeeping leadership or manager or Housekeeping  Supervisor looking to take the next step in your career.

No two days are the same.

4 X Full-time and 4 X Part-time available.

You are required to submit a detailed cover letter outlining your experience and why you would be a strong candidate, along with a detailed resume and two professional referees.

Please demonstrate proven experience in the following areas:

  • managing productivity
  • focus on quality and attention to detail.
  • Housekeeping training
  • brand standards
  • managing performance
  • effective communication
  • working on a rotating roster
  • managing relationships & people

Working with Empire Hospitality is a career, and we are here to support your success through mentoring and ongoing training and development..

RESPONSIBILITIES AND DUTIES:

  • You will be involved with the implementation of policies and procedures and the training of the team.
  • You must be available on rotating roster including weekends.
  • You will be required to spend a reasonable amount of time per day with rooms and public area inspections, including checking all VIP Rooms.
  • Work as required (Rotating roster with fixed days off).
  • To check rooms according to standard of the hotel.
  • To co-ordinate all staff requirements daily, ensuring sufficient and effective staffing is provided in all sections of the department and that maximum efficiency is being maintained.
  • To create a roster for all housekeeping staff, liaising with hotel management regarding special staffing requirements.
  • To ensure the timely return of rooms.
  • To handle all staff requests and to keep records up to date.
  • To keep all housekeeping files and staff files are up to date and in good order.
  • Assist to prepare productivity reports
  • Oversee the smooth handling of lost property so that all items are collated, stored and redistributed correctly.
  • To conduct checks on all Housekeeping keys to ensure that all keys are accounted for.
  • To work closely with the management team in determining policies and setting of standards throughout the department.
  • Assist in stock takes and special projects.
  • To ensure compliance with Workplace Health and Safety procedures within the department.
  • To ensure that quality procedures are followed, and quality standards are maintained.
  • To maintain working relationships with the clients and other relevant parties.
  • To ensure that the commercial risks that our Company is exposed to are minimised.
  • To participate in and actively support the on-going staff training of staff.
  • To contribute towards promotion of a high company image in our field.
  • To provide the technical and professional skill, knowledge and support to specific projects as assigned.

Candidates with Full Australian work rights and experience in a similar role is essential. Only suitable candidates will be contacted.

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