Guest Service Agent

1 day ago

Cairns QLD, Australia KBC Group Full time $1,690 - $2,345 per year

We are seeking an enthusiastic and experienced Guest Service Agent (Receptionist) to join our team at our 82-room hotel in Cairns.

About the Role

As the first point of contact for our guests, you will play a key role in ensuring an exceptional guest experience from check-in to check-out. You'll work closely with our team to deliver friendly, professional, and efficient service.

Requirements

  • Experience in a similar front office/reception role (essential).
  • Proficiency with RMS (Property Management System).
  • Availability 7 days a week with flexible rostering.
  • Strong customer service and communication skills.
  • Reliable, professional, and able to work independently.

What We Offer

  • Casual rate with a minimum of 25 hours per week (additional hours available).
  • Onsite staff parking.
  • Staff discounts across our group's hotels in Australia & Thailand.
  • Supportive team environment with opportunities to grow within the group.

Job Type: Casual

Pay: $32.31 – $45.24 per hour

Expected hours: 25 – 38 per week

Benefits:

  • Employee discount

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

  • Guest Service Agent

    7 days ago

    Brisbane QLD, Australia Royal on the Park Full time $50,000 - $80,000 per year

    Royal on the Park , Brisbane City-By the gardensFull-time positions with great staff benefits and self-developmentAmazing team to work with, encouraging a healthy work life balanceRoyal on the Park, Brisbane's premier independent 4.5-star hotel, requires an experienced Guest Services Agent to join our friendly and highly regarded Front Office team.We are...

  • Guest Service Agent

    3 days ago

    Cairns, Australia Crystalbrook Collection Full time

    Brave, bold, and bursting with energy,Crystalbrook Vincentis a five-star Hotel in Howard Smith Wharves. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events and stunning dining experiences. At Crystalbrook Collection, we...

  • Guest Service Agent

    1 day ago

    Cairns, Queensland, Australia Pullman Hotels & Resorts Full time $45,000 - $60,000 per year

    Company DescriptionCome and join our team at Pullman Cairns International. The Pullman legacy embodies the spirit of boundless innovation, brilliances and limitless possibilities. Redefined hospitality by seeing the familiar differently We are who we serve, we hire for personality, train for the skill. We help you grow and learn, so that work brings purpose...

  • Guest Service Agent

    1 day ago

    Cairns, Queensland, Australia PULLMAN Full time $45,000 - $60,000 per year

    Company DescriptionCome and join our team at Pullman Cairns International. The Pullman legacy embodies the spirit of boundless innovation, brilliances and limitless possibilities. Redefined hospitality by seeing the familiar differently We are who we serve, we hire for personality, train for the skill. We help you grow and learn, so that work brings purpose...

  • Guest Service Agent

    3 days ago

    Cairns, Queensland, Australia Minor International Full time

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Guest Service Agent

    2 days ago

    Cairns, Queensland, Australia Minor International Full time

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Guest Service Agent

    3 days ago

    Northern QLD, Australia Grand Hotel Townsville Full time $45,000 - $60,000 per year

    Townsville's multi award winning 106 room Grand Hotel and Apartments Townsville is looking to recruit a customer service superstar to join our front desk/ guest service team in a casual Guest Service Agent/Hotel Receptionist Role.  We pride ourselves on delivering good old fashioned genuine service, does this sound like you? Great communication skills,...

  • Guest Services Agent

    3 days ago

    South Brisbane QLD, Australia Riverside Hotel Full time

    Amazing Guest Service Agents WantedLocation: The Riverside Hotel, South BrisbaneAre you a people person with a big smile and even bigger hospitality energy? The Riverside Hotel is on the lookout for our next superstar Guest Service Agent / Front Desk Receptionist — someone who loves creating great first impressions and memorable stays.If you're vibrant,...

  • Senior Guest Service Agent

    7 days ago

    Cairns, Queensland, Australia Oaks Hotels Full time $17,600 - $22,000 per year

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Guest Service Agent

    2 weeks ago

    Surfers Paradise QLD, Australia Marriott International Full time $40,000 - $60,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217SchedulePart TimeLocated Remotely?NPosition Type Non-ManagementGuest Service AgentAbout the CompanyMarriott International portfolio of brands includes JW Marriott alongside...