Guest Service Agent

1 day ago

Cairns QLD, Australia KBC Group Full time $1,690 - $2,345 per year

We are seeking an enthusiastic and experienced Guest Service Agent (Receptionist) to join our team at our 82-room hotel in Cairns.

About the Role

As the first point of contact for our guests, you will play a key role in ensuring an exceptional guest experience from check-in to check-out. You'll work closely with our team to deliver friendly, professional, and efficient service.

Requirements

  • Experience in a similar front office/reception role (essential).
  • Proficiency with RMS (Property Management System).
  • Availability 7 days a week with flexible rostering.
  • Strong customer service and communication skills.
  • Reliable, professional, and able to work independently.

What We Offer

  • Casual rate with a minimum of 25 hours per week (additional hours available).
  • Onsite staff parking.
  • Staff discounts across our group's hotels in Australia & Thailand.
  • Supportive team environment with opportunities to grow within the group.

Job Type: Casual

Pay: $32.31 – $45.24 per hour

Expected hours: 25 – 38 per week

Benefits:

  • Employee discount

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

  • Guest Service Agent

    3 weeks ago

    Cairns, Queensland, Australia Crystalbrook Collection Full time

    OverviewCrystalbrook Bailey, is modern, innovative and has a true appreciation for all the arts. Bailey chooses the path less travelled. The type of character you'll find at the local farmer's market rather than a supermarket or exploring the latest exhibition at the museum rather than at a rock concert. Bailey loves originality, individuality and attention...

  • Guest Service Agent

    3 weeks ago

    Cairns, Queensland, Australia Crystalbrook Collection Full time

    OverviewCrystalbrook Bailey, is modern, innovative and has a true appreciation for all the arts. Bailey chooses the path less travelled. The type of character you'll find at the local farmer's market rather than a supermarket or exploring the latest exhibition at the museum rather than at a rock concert. Bailey loves originality, individuality and attention...

  • Guest Service Agent

    3 days ago

    Northern QLD, Australia Grand Hotel Townsville Full time $45,000 - $60,000 per year

    Townsville's multi award winning 106 room Grand Hotel and Apartments Townsville is looking to recruit a customer service superstar to join our front desk/ guest service team in a casual Guest Service Agent/Hotel Receptionist Role.  We pride ourselves on delivering good old fashioned genuine service, does this sound like you? Great communication skills,...

  • Guest Service Agent

    1 day ago

    Northern QLD, Australia The Ville Resort-Casino Full time $40,000 - $60,000 per year

    Join Our TeamAre you passionate about providing exceptional customer experiences? Do you have a warm and welcoming personality that leaves a lasting impression on guests? We are seeking a Guest Service Agent to join our Hotel Front Office team in a permanent part time capacity, to ensure each, and every guest has a memorable experience.The Role As a Guest...

  • Guest Service Agent

    1 day ago

    Cairns, Queensland, Australia PULLMAN Full time $45,000 - $60,000 per year

    Company DescriptionCome and join our team at Pullman Cairns International. The Pullman legacy embodies the spirit of boundless innovation, brilliances and limitless possibilities. Redefined hospitality by seeing the familiar differently We are who we serve, we hire for personality, train for the skill. We help you grow and learn, so that work brings purpose...

  • Senior Guest Service Agent

    7 days ago

    Cairns, Queensland, Australia Oaks Hotels Full time $17,600 - $22,000 per year

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Guest Service Agent

    3 days ago

    Fortitude Valley QLD, Australia The Constance Hotel - Brisbane Full time $45,000 - $60,000 per year

    Be part of our fun, supportive teamCasual role - Flexible shifts and hoursCompetitive salary, excellent work conditions and employee discountsThe Constance is Brisbane's only street art Hotel. With 65 guest rooms, it offers unique and luxurious boutique experience for our guests. We are looking for a customer service star to join our Front Office team and...

  • Guest Service Agent

    1 day ago

    Palm Cove QLD, Australia Alamanda Palm Cove By Lancemore Full time $40,000 - $60,000 per year

    Advance your customer service/administration careerWork with a great team in an exceptionally beautiful locationCasual roleWe have a great opportunity for an outgoing and service focused Receptionist/Guest Service Agent to support the Front Office, Sales and Banqueting teams at our stunning Alamanda Palm Cove Hotel.ABOUT THE ROLE:Help deliver exceptional...

  • Front Office Guest Service Agent

    2 days ago

    Ascot QLD, Australia quest ascot Full time $56,000 - $62,000 per year

    Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia's top 500 corporates, and is...

  • Rental Service Agent

    4 weeks ago

    Cairns, Queensland, Australia Indie Campers Full time

    OverviewWe're looking for a Rental Service Agent at Indie Campers. Join our depot at 40 Hannam St, Bungalow QLD 4870, Australia. You will be the face of our company, reporting directly to the Branch leadership, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all...