Inbound Customer Service Associate

1 week ago

Melbourne, Victoria, Australia Tech Mahindra Ltd. Full time

It's an exciting time to join Tech Mahindra

Join us as an Inbound Call Centre Associate, and you'll work with Australia's largest telecom player and be part of a fun & caring team.

Who are we?

We are Tech Mahindra, a multi-national Technology company that provides digital solutions, consulting, and business process services in over 50 countries. TechM has a large workforce in Australia and a strong presence in the global markets, offering innovative solutions & services to clients across industries. Check out our webpage at

What's in it for YOU

  • Competitive Salary + Super
  • An attractive rewards and incentive program
  • Internal career progression opportunities across several industries & technologies
  • Discounted private health insurance
  • Modern office with facilities in the heart of Melbourne CBD
  • Diverse, supportive & inclusive workforce

What will your typical day look like?

As a Customer Support Associate, you will be assisting customers by handling customer inquiries, resolving issues, and providing support delivering exceptional customer service. But don't worry, our well-resourced environment will provide you with the tools & opportunities you need to develop customer-focused skills, enhance your knowledge of Australia's telecom industry, and upskill in industry-standard software platforms.

Operational Hours

Training: 3-4 Weeks (9 am-5:30 pm, Mon-Fri) - Work from Office

Nesting & Thereafter: 7 am-7 pm, any 8 hrs., Mon-Fri (Rotating Roster)

If you are someone with:

  • Excellent communication skills
  • A passion for helping people
  • A great attitude and a willingness to learn
  • A desire to work in a fun and supportive environment
  • A knack for problem-solving and thinking on your feet
  • An Australian/ NZ Citizenship or Permanent Residency or a Temporary Resident visa with at least 1-year full work validity and unrestricted working rights

Immediately Apply to be a part of this wonderful family.

What are you waiting for? Send in your resume to Nikita at  have a confidential discussion.

Tech Mahindra | Connected World, Connected Experiences

TechM represents the connected world, offering innovation & human-centric technology experiences to our customers, stakeholders & communities.

"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

We are also committed to make reasonable adjustments to support candidates, so they can perform at their best throughout the recruitment process."

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