Machine Learning Engineer
7 days ago
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams of People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more, provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The RoleAt Block, we believe great support is core to great products and AI can make that support faster, more personal, and more human. Our team builds the intelligence behind how millions of customers get help every day. We design and deliver AI systems that automate workflows, empower advocates with intelligent tools, and transform how people experience support across Block's products.
We're looking for a Machine Learning Engineer who loves to build, experiment, and ship. You'll work on AI systems that blend language models, agents, and real-time insights - everything from chatbot automation to advocate assistance tools that help humans do their best work.
You'll explore new AI techniques, prototype ideas, and turn experiments into production systems that make a real impact. You'll collaborate with a team of experienced engineers and cross-functional partners who share a passion for human-centered AI and you'll grow your skills while helping millions of people get the help they need, faster.
You Will- Apply AI and ML techniques to automate workflows, using AI tools to explore new ideas and accelerate development.
- Contribute to the design and development of scalable ML systems and tools, working with guidance from more senior engineers.
- Work with product, design, and platform teams to turn support requirements and insights into scalable AI solutions.
- Apply curiosity and care when experimenting with AI - balancing innovation with responsibility and respect for the customer experience.
- Prototype and iterate on ideas using modern AI frameworks, including prompt tuning to llm-based workflows.
- Maintain high code quality and documentation, participating in code reviews and technical discussions.
- 2+ years of experience in (or equivalent) in software or machine learning engineering.
- Familiarity with Large Language Models (LLMs), agents, and the end-to-end ML workflow
- Ability to write clean, maintainable code and integrate with existing systems.
- Experience working in a collaborative environment and contributing to team-level projects.
- Stays current with modern AI engineering practices, continuously learning new frameworks, tools, and coding workflows that use AI to accelerate development and deepen technical insight
- A hands-on, experimental mindset who enjoys testing ideas, exploring options, and learning from what works.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
-
Machine Learning Engineer
2 weeks ago
Melbourne, Victoria, Australia Opus Recruitment Solutions Full timeHey AI & ML Pros, I Want to Hear From YouAre you into building smart stuff with data, models, and machine learning? Whether you're a Data Scientist, ML Engineer, or AI Engineer, I'm putting out the feelers for talented folks who want to work on cool, meaningful projects.What We're AboutWhether you're into trend prediction, building smart systems, or simply...
-
Melbourne, Victoria, Australia Amazon Full timeDescriptionWe are scaling an advanced team of talented Machine Learning Scientists in Melbourne. This is your chance to join our a wider international community of ML experts changing the way our customers experience Amazon.Amazon's International Machine Learning team partners with businesses across the diverse Amazon ecosystem to drive innovation and...
-
Machine Learning Engineer
6 days ago
Melbourne, Victoria, Australia Pluralis Research Full timePluralis Research is pioneering Protocol Learning—a fully decentralised way to train and deploy AI models that opens this layer to individuals rather than well resourced corporates. By pooling compute from many participants, incentivising their efforts, and preventing any single party from controlling a model's full weights, we're creating a genuinely...
-
Senior Machine Learning System Engineer
3 days ago
Melbourne, Victoria, Australia Atlassian Full timeOverviewWorking at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.ResponsibilitiesAtlassian's mission, "to unleash the...
-
Melbourne, Victoria, Australia Atlassian Full timeOverviewWorking at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.Your Future TeamSearch Platform powers the search...
-
Senior Machine Learning Engineer
2 weeks ago
Melbourne, Victoria, Australia Just Digital People Full timeMost AI jobs out there fall into two categories:Endless prototypes that never ship, orAI strategy roles where nothing gets built.This one is neither.You'll be joining a company where AI isn't a side project. It's the direction of travel. They've got an established products, plenty of customers, real data, and a backlog of AI problems that need solving...
-
Senior Machine Learning Engineer
2 weeks ago
Melbourne, Victoria, Australia Zendesk Full timeJob DescriptionAtZendesk, our mission is simple:make customer experiences better. With 125,000+ global brands (like Airbnb, Uber, JetBrains, and Slack) relying on us, our products help billions of people get support every day.TheAI/ML Platform teampowers every AI-driven experience at Zendesk. We're building robust infrastructure to support the next...
-
Mid-Senior Machine Learning Engineer
2 weeks ago
Melbourne, Victoria, Australia UP Full timeAbout FerociaWe're the team behind Up, but under the hood, we're Ferocia - a passionate tech company driven by financial inclusion. Since 2011, we've been crafting innovative financial tools, starting with the digital platform for Bendigo Bank. We believe technology can empower everyone, from the advantaged to the disadvantaged, which is why Up was born.Now,...
-
Mid-Senior Machine Learning Engineer
2 weeks ago
Melbourne, Victoria, Australia Up Full timeAbout FerociaWe're the team behind Up, but under the hood, we're Ferocia - a passionate tech company driven by financial inclusion. Since 2011, we've been crafting innovative financial tools, starting with the digital platform for Bendigo Bank. We believe technology can empower everyone, from the advantaged to the disadvantaged, which is why Up was born.Now,...
-
Mid-Senior Machine Learning Engineer
2 weeks ago
Melbourne, Victoria, Australia Ferocia Full timeAbout FerociaWe're the team behind Up, but under the hood, we're Ferocia - a passionate tech company driven by financial inclusion. Since 2011, we've been crafting innovative financial tools, starting with the digital platform for Bendigo Bank. We believe technology can empower everyone, from the advantaged to the disadvantaged, which is why Up was born.Now,...
