Peer Support Worker Stepped Care

Join Our Growing Team at Holstep Health

Merri Health is now Holstep Health—a new chapter in delivering high-quality healthcare to our communities.

• Position: Peer Support Worker Stepped Care
• Location: All Holstep Health sites as required
• Job Type: Fixed Term - Part Time

Brief Description:

Deliver preseason-centred care in a multi-disciplinary team across Holstep Health West

Heidelberg/ Greensborough and/or Epping sites. Enjoy salary packaging, team support & flexible

work options.

YOUR NEW ROLE:

The Peer Support Worker - Stepped Care works with our LIFT and Head to Health Stepped Care

Mental Health programs. The Peer Support Worker draws on their lived experience to engage

with people who are struggling with their mental health and or experiencing harm from behaviours

such as gambling or substance use. Peer support workers will work to engender hope and will

build supportive and respectful relationships with people that nurture and encourage

recovery-oriented thinking and behaviour. Client work will be tailored and individualised to client

needs and will promote self-awareness through building shared understandings. Peer Support

workers will work closely and collaboratively with the other wellbeing and support teams at Holstep

Health to support people with a welcoming, responsive and flexible approach. Considerable

training and supervision will be provided, including regular opportunities for peer support workers

to come together from different streams in a community of practice. Services are delivered

face-to-face, via telehealth, and outreach (including home visits).

YOU WILL BE RESPONSIBLE FOR:

Provide warm and welcoming support for people seeking assistance from others who have a

shared lived experience

• Provide targeted follow up and assertive outreach to people during their recovery journey,

bringing a lived experience/peer understanding to the relationship

• Support clients through intake and assessment processes and refer to other services as needed,

including supports for carers/loved ones

• Work with staff across a number of programs to assertively engage with the target group, using a

strengths based, hopeful and welcoming approach

• Undertake service promotion as needed
• Provide a consumer perspective in planning and delivering programs
• Apply a flexible, client centred and holistic approach to assist participants with their individual

goals

• Develop, maintain and enhance relationships with key stakeholders from a wide range of

organisations

• Ensure that client confidentiality is respected and upheld at all times
• Contribute to planning, monitoring and evaluation of the provision of services
• Collect statistical data and prepare service reports to management as required
• Deliver individual/group services consistent with the program model
• Accurate and timely record keeping and data entry

WHAT YOU NEED TO SUCCEED:

Lived experience of, and recovery from mental health

• Insight into own mental health with demonstrated skills and ability to appropriately self-manage symptoms and

challenges, including the ability to adapt to change

• Tertiary qualifications in mental health or a related health/human services field
• Experience in the provision of peer support services to people, across the ages, who experience mental health and

associated psychosocial issues (e.g. AOD, family violence, legal issues), in a collaborative and client-centred manner

• Ability to independently manage a client caseload, with excellent skills in time management, organisation, the use of

computer software, and in accurate record keeping and the timely entry of data

DESIRABLE:

• Skills in facilitating/co-facilitating groups
• Training and experience in the provision of peer support (e.g. Intentional Peer Support)
• Knowledge of intersectionality, diversity and cultural responsiveness, and experience working with people from diverse

backgrounds

• Experience working in a multidisciplinary team and with other internal and external care providers
• Motivational Interviewing training and skills

HOW TO APPLY:

Please review the attached position description. To apply, either submit your application via the platform or email your CV and a cover letter outlining your experience to

WHAT WE OFFER:

At Holstep Health, we embrace diversity, inclusion, and flexibility, encouraging you to bring your whole self to work. As part of our team, you'll be supported in your growth and professional development. We also offer:

• Generous salary packaging
• Flexible work arrangements
• Opportunities for additional leave

To learn more, visit our Work for Us page.

APPLICATIONS CLOSE: 27/08/2025

At Holstep Health, we celebrate diversity and inclusion. No matter your background, religion, sexual orientation, age, or gender, we encourage all individuals to apply and bring their unique perspectives to our team.

Applications Close: 27 Aug 2025