Hotel Manager

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

Oaks Sunshine Coast Seaforth Resort is looking a passionate and experienced Hotel Manager to lead the daily operations of our popular coastal resort.

Reporting to an experienced Cluster General Manager, you'll take ownership of all aspects of hotel management, including guest services, maintenance, financial performance, and strata management. You'll bring a hands-on leadership style and a commitment to excellence, ensuring a seamless guest experience while driving operational efficiency and profitability.

Key Responsibilities

• Leverage your passion, initiative, and strategic mindset to lead daily resort operations and presentation.
• Deliver exceptional guest experiences through proactive leadership and service excellence.
• Oversee financial performance including budgeting, forecasting, and cost management.
• Inspire, develop, and empower a high-performing team focused on engagement and accountability.
• Identify and implement opportunities to drive revenue growth and enhance operational performance.
• Build and nurture strong relationships with guests, owners, and body corporate stakeholders.
• Ensure full compliance with body corporate and strata management regulations.

Qualifications

To be successful you will require the following experience:

• Tertiary qualification in Hospitality/ Business Management
• Extensive operational and financial management experience within a Hotel and Food & Beverage environment
• Demonstrated strategic and operational leadership experience, with the ability to drive a culture of accountability and promote staff engagement
• A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
• Demonstrated ability to develop and maintain solid working relationships with guests, owners and staff
• Excellent verbal, written and interpersonal communication skills
• Demonstrated commitment to continuous improvement and learning
• Ability to build, maintain and seek new opportunities / partnerships within the local market
• A positive and energetic attitude
• An infectious passion for delivering a memorable guest experience and creating loyalty of guests

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.