Customer Service Representative/Car Washer

2 days ago

East Maitland NSW, Australia DK THOMPSON PARTNERSHIP Trading as Hertz Car & Truck Rental Full time $60,000 - $90,000 per year

DK THOMPSON PARTNERSHIP trading as HERTZ CAR & TRUCK RENTAL

As a world leader in the Car Rental Industry, Hertz operates in more than 150 countries worldwide. At Hertz, we PRIDE ourselves on our reputation for providing excellent customer service, fast. We're looking for a dynamic and motivated Customer Service Representative. Our goal is to be the very best at what we do

CASUAL POSTION - HUNTER REGION

Maitland - Cessnock - Muswellbrook - Singleton

What is this role all about?

This role is a dual position which involves both Customer Service and Vehicle Preparation.

You will be responsible for providing exceptional customer service to our customers to ensure the continued growth and profitability.

Duties include but are not limited to :

Create a positive customer experience via phone and in person

Complete Rental and Return transactions efficiently and accurately

Sell Hertz rental options to our valued customers

Wash, vacuum sanitise vehicles to a high standard ensuring vehicles are roadworthy and maintained to the highest standard.

Transporting vehicles as required.

What do we need from you?

To be successful in this position, our new team member will be able to demonstrate the following:

Previous Customer Service Experience

Excellent verbal and written communication skills

Strong Leadership and decision making skills

Ability to work alone and as part of a team

Computer and keyboard skills are essential

Flexibility of working hours across across weekdays + Saturday

You must hold a current NSW driver's license

Ability to travel and work across Hunter Valley locations as required

***Experience in Rental Car Industry would be an advantage but is not essential ****

What do you get?

In return for your hard work and dedication, you will be rewarded with:

A competitive salary & incentives

Full training

Company uniform

A supportive team environment

Career growth and development opportunities

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

Please Note: Only shortlisted candidates will be contacted. We will not accept unsolicited applications from recruitment agencies or third parties. Applicants must be eligible to work in Australia.

*** APPLICATIONS CLOSE SOON ***

Job Type: Casual

Application Question(s):

  • Are you available to work Saturdays and between 8am to 5pm Mon to Friday
  • How many hours of work are you looking for?
  • Are you able to work at other Hunter Valley locations when needed?
  • Do you have Customer Service experience?
  • Are you able to clean vehicles to a high standard?
  • Do you have your own reliable vehicle?

Licence/Certification:

  • Driver Licence (Required)

Work Location: In person

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