Pre Training Review Officer

Full Time, Ongoing

$60,129 - $67,610
Per Year Plus Super

Location:
Wodonga

• Shape student futures by guiding them into the right accredited courses
• Build connections while ensuring quality pre-training reviews at Wodonga TAFE.
• Drive student success with expert course guidance & onboarding support

ABOUT THE ROLE

Are you passionate about helping people succeed? Do you have strong communication skills, attention to detail, and the ability to make informed decisions? Join Wodonga TAFE as a Pre-Training Review Officer and guide prospective students to determine suitability in accredited courses.

You'll conduct pre-training reviews and interviews to assess course suitability, working closely with internal and external stakeholders to ensure a smooth enrolment experience. This role suits someone who thrives in a customer-focused environment, enjoys problem-solving, and can confidently hold conversations that support informed decisions.

If you have experience in customer service, education, training, or administration, you may already have the skills we need Key strengths include communication, decision-making, organisation, relationship building, and adaptability.

Selected Duties:

• Ensure pre-training reviews and course offers meet compliance standards and timelines.
• Assess applications using LLN requirements and ACSF framework for accurate decisions.
• Provide clear course expectations, and information to prospective students.
• Liaise with internal teams to maintain accurate course details and support prospective students.
• Identify learning barriers and discuss alternative pathways or support options with students.

ABOUT YOU

Skills & Experience

Your values align to ours -
Integrity + Respect, Community + Collaboration and Creativity + Innovation.

• Relevant Diploma with some experience in a similar role; or a suitable combination of lesser qualifications and relevant experience in a pre-training review or customer service role in an education environment.
• TAELLN411 – Address adult language, literacy and numeracy skills or a willingness to undertake this Unit of Competency.
• Experience with holding courageous conversations with customers and the ability to apply knowledge of set criteria to make admission decisions.
• Desirable:
  Introduction to Career Development Practice.

ABOUT US

At Wodonga TAFE, we change lives through education. Our students are at the heart of everything we do, and we create a supportive environment where both students and employees can grow and succeed.

In 2026, GOTAFE and Wodonga TAFE will amalgamate and be unified as one organisation. We are bringing together the strengths, capabilities, and proud histories of both TAFEs whilst maintaining our distinct brands in community.

This means GOTAFE and Wodonga TAFE will deliver even greater outcomes for our learners and communities across regional Victoria. With a combined 1,100 staff and 14,800 students, this is an exciting time to join an innovative organisation that is evolving, expanding its reach, and investing in the future of vocational education.

You can learn about Wodonga TAFE by visiting our website or by downloading our careers flyer.

Child Safety Commitment

Central to our values, Wodonga TAFE prioritises the safety and wellbeing of young people, with Child Safety Officers on-site and Child Safety Policies. All staff must complete Child Safe Training and obtain a Working with Children Check and a Nationally Coordinated Criminal History Check.

APPLY NOW

If you are excited by this opportunity to advance your career, contact
Vivian Vainisi, Team Leader Customer Experience,
for a confidential conversation at

or

. For more information and to apply, visit the Careers page on the Wodonga TAFE website.

Applications close:
11:59pm Sunday 23 November 2025.

At Wodonga TAFE we are genuine about increasing the diversity of our workforce to better meet the differing needs of our staff, students, and the broader Wodonga TAFE community. We welcome applications from all backgrounds.