Email Marketing Specialist

4 days ago

Sydney, New South Wales, Australia The Royal Australian & New Zealand College of Radiologists (RANZCR) Full time

Bring lifecycle communications to life.

Join a purpose-driven organisation using data, technology, and creativity to improve member engagement.

As our Email Marketing Specialist – Member Experience, you'll be responsible for building, testing, and deploying automated email campaigns that support the member journey from onboarding through to renewal and beyond.

This is a hands-on role for someone who enjoys turning insights into action, managing segmentation, automation workflows, and reporting to ensure members receive timely, relevant, and meaningful communications. Working within the CRM & Member Experience Team, you'll collaborate with the Marketing and Communications Teams to align campaigns with brand and strategy, while helping embed new ways of working across the College.

About the College

The Royal Australian and New Zealand College of Radiologists (RANZCR) is a purpose-driven organisation that exists to support specialist doctors in clinical radiology and radiation oncology across Australia, New Zealand and Singapore.

As a peak membership body, our focus is on helping our members deliver the best possible patient care through lifelong learning, professional advocacy, and sector leadership. While our members are medical specialists, it takes a passionate and talented team behind the scenes to bring this mission to life.

Whether your expertise is in marketing, data, finance, IT, or operations, you'll play a key role in supporting the people who care for patients. You'll be joining a collaborative, values-led organisation that acts with integrity and respect, holds itself accountable, and leads through innovation.

We're committed to creating a diverse, inclusive, and flexible workplace where people feel valued, supported, and inspired to grow. If you're looking for meaningful work, a strong team culture, and the chance to make a difference — this is the place for you.

Learn more about working at RANZCR and the benefits we offer:

What you'll be doing

  • Build, test, and deploy segmented, personalised email campaigns across the member lifecycle (onboarding, renewal, engagement, and re-engagement).
  • Manage automated and triggered workflows using CRM and marketing automation tools (MS Dynamics preferred).
  • Conduct quality assurance checks to ensure accuracy and consistency in all communications.
  • Monitor and report on email performance metrics, providing insights to drive optimisation.
  • Collaborate with Communications and Marketing to align messaging and campaign timing with broader marketing efforts.
  • Assist in developing robust processes and establishing new ways of working for preparing and sending member communications.
  • Support the Manager, Member Journey & Lifecycle Marketing, in delivering data-driven lifecycle campaigns that enhance member engagement and retention.

About you

  • 2–4 years' hands-on experience in email marketing, digital campaign execution, or CRM-based engagement.
  • Proficiency with CRM and marketing automation tools (MS Dynamics preferred).
  • Strong understanding of audience segmentation, personalisation, and automation workflows.
  • Analytical mindset with experience tracking and reporting on campaign performance.
  • Excellent attention to detail and quality assurance skills.
  • Collaborative team player able to align campaigns with multiple stakeholders.
  • Tertiary qualification in Marketing, Communications, Business, or equivalent relevant experience.

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