FinOps Analyst

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow

About the Role (your why)

This is an intermediate role that will provide exposure to a wide range of projects to further your FinOps career. You will have access top training platforms, decades of experience within the team and practical opportunities to test and refine your FinOps skills

As a FinOps Analyst, you will support our customer engagements, assessing their needs, and leading the development and implementation of a CFM roadmap, and guiding our customers in meeting their FinOps Goals

Please note, this is a 12-month Fixed Term Contract. To be eligible for the role you will need to be living in Australia and hold Australian Citizenship status or Permanent Residency.

Our offices are based in Adelaide, Brisbane, Canberra, Sydney, Melbourne and Perth. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best

What you'll do

At the moment, as FinOps Analyst you will be focused on:

• Be a trusted advisor for how best to manage and mature our customer's CFM practice
• Guide and inspire our customers on how to meet their Cloud management goals
• Lead workshops, training, business process design and governance content creation
• Participate in continuous improvement of our products and service delivery
• Own the end-to-end customer outcome

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders' changing requirements and this can mean we evolve in our roles to meet those needs

What you'll bring

Required experience:

• You'll be a Cloud Native who understands the benefits of Cloud, emerging technology, automation, and enabling a FinOps culture
• Have a strong understanding of Public Cloud financial and technical concepts and cloud delivery models.
• Have 5+ years' experience in a similar customer facing or end user aligned role, e.g. Software Asset Management, Capacity Management, IT Asset management, or IT governance
• Understand Business and Commercial concepts e.g. corporate structure, Capex/Opex reporting requirements, charge back / show back process, commercial agreements, budget/forecast and planning strategy etc...
• Understand of the FinOps framework and industry best practices for cloud cost management, including cost and usage optimisation and effective cloud governance
• Confident in presenting and leading discussions with key stakeholders, while effectively collaborating with multiple cross-functional teams (engineering, finance, procurement, etc.)
• Have worked with Cloud Native and 3rd Party Cloud Platform Management tooling, e.g. AWS Cost Explorer, Azure Cost Management, Cloudhealth, Cloudability etc.

Nice to have:

• Have 3+ years of experience working with Cloud Commercials and AWS or/and Azure
• Have 3+ years of managing client engagements or managing cloud estates for an end-user company
• Relevant Public Cloud or FinOps related certificates (such as AWS Cloud Practitioner, Azure Fundamentals, FinOps Practitioner etc)

Why join us here at Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.