Customer Experience Specialist – Fountain Gate – Multiple positions available

5 days ago

Fountain Gate Victoria Australia Oroton Full time $40,000 - $60,000 per year

Our Brand

Synonymous with accessible luxury, casual glamour and an ineffably Australian appreciation for the good life, Oroton is the preeminent luxury lifestyle brand in Australia, founded in Sydney in 1938. Oroton has become one of Australia's most prestigious and iconic brands, celebrated and loved for its unique heritage and ability to stay at the forefront of international trends. Today, all of our products are designed in Australia by our talented design team and crafted using the finest materials which are sourced from around the world.

The Role

Step into a brand-new chapter with Oroton We're opening a brand new concession at Myer Fountain Gate – our very first in this location – and we're looking for experienced and inspiring casual Customer Experience Specialists to make it a success from day one. With a selection of our Ready-to-Wear Apparel collection alongside our iconic Bags & Accessories, this pad will be a showcase of Oroton style. We are looking for team who thrive in a concession environment and have a passion for delivering the kind of premium service that creates long-lasting client relationships.

There are multiple casual positions available and you will be required to have availability across both weekdays and weekends.

You'll excel in this role if you enjoy:

  • Be a role model for your team, lead by example and cultivate a customer-first culture. Your positive attitude and commitment to service excellence will motivate those around you and set the standard for every interaction.
  • Bring energy and efficiency to daily store operations. From stock organisation and sales to delivering standout customer service, you'll ensure everything runs smoothly and every customer enjoys a seamless experience.
  • Embrace the pace of retail. You'll stay agile and focused during busy trading periods, maintaining high standards under pressure and turning challenges into opportunities.
  • Work closely with the team to keep the store looking its best. Execute merchandising strategies and create engaging product displays that draw customers in and reflect the brand's aesthetic.
  • Partner with the management team to shape and implement strategies that elevate customer satisfaction, boost sales, and optimise overall store performance.

What you'll bring to Oroton

  • Proven experience working in a retail team, consistently achieving KPIs and exceeding store targets
  • Strong attention to detail and confident clienteling skills
  • A positive, can-do attitude that thrives in a fast-paced, high-volume retail environment
  • A keen eye for styling and a genuine passion for luxury products
  • The ability to energise and uplift the team, creating a fun and motivating atmosphere every day

Some benefits on offer as an Oroton employee include:

  • Generous remuneration package, including: a bonus structure on offer, Team incentive programs and Oroton product discounts
  • A structured training plan to learn the ins and outs of Oroton's 5 P's
  • Enjoy discounts with WHEREFIT to gyms, ICONIC Sport, Adore Beauty & HelloFresh
  • Training and development opportunities for all team
  • Fun, supportive, and dynamic team culture

If you're detail-oriented, love working with people, and are ready to bring your energy and enthusiasm to a brand that values quality and service, we'd love to meet you

You must have full Australian working rights to be considered for this role.

  • Barista All Rounder

    4 days ago

    Fountain Gate, Australia Soul Origin Fountain Gate Full time

    **Soul Origin Fountain Gate** is seeking experienced Barista/All Rounder to join the team! - Must have prior experience as a Barista - Must be available to work weekdays, including morning shifts; **BARISTA/All Rounder** Do you have a passion for coffee? Thrive in a fast-paced environment? And love engaging with customers? Then this role is for you! As a...

  • Retail Consultant, Fountain Gate

    5 days ago

    Fountain Gate, Victoria, Australia Optus Full time $35,000 - $70,000 per year

    Retail Consultant, Fountain GateDate: 10 Nov 2025Location: Fountain Gate, AustraliaCompany: Singtel GroupOptus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.We're on the lookout for an experienced Casual Retail Sales Consultant to join our team...

  • Christmas Casual Bonds Fountain Gate

    2 weeks ago

    Fountain Gate, Australia Hanes Brands Full time

    Get festive and join the Bonds team as a Christmas Casual! - Work in our fast paced and thriving Fountain Gate Store! - Long term opportunities available for stand out performers! Christmas is coming and we want you to join the awesome Bonds team! Ho! Ho! Ho! We are looking for some amazing Christmas Casual Sales Assistants to join our amazing Fountain Gate...

  • Store Manager: Fountain Gate

    2 weeks ago

    Fountain Gate, Australia Ozmosis Full time

    Maternity leave contract until July 2026! - Bonus & clothing allowance benefits! - Support and development for career progression! **About Ozmosis...** Inspired by urban surf, we're a rapidly growing business with over 40 stores in Australia and a team of over 500 committed individuals. We curate the best brands, teams and spaces and now we're on the hunt...

  • Christmas Casual Bonds Kids Fountain Gate

    2 weeks ago

    Fountain Gate, Australia Hanes Brands Full time

    Get festive and join the Bonds team as a Christmas Casual! - Work in our fast paced and thriving Fountain Gate Kids Store! - Long term opportunities available for stand out performers! Christmas is coming and we want you to join the awesome Bonds team! Ho! Ho! Ho! We are looking for some amazing Christmas Casual Sales Assistants to join our amazing Fountain...

  • Casual Sales Associate

    2 weeks ago

    Fountain Gate, Australia Nine West Full time

    **CASUAL - SALES ASSOCIATE - MYER FOUNTAIN GATE** - Fun & Friendly Work Environment - Great Discounts & Incentives - Iconic & Well Known Brand **About Nine West**: At Nine West, our aim is to grow our people, our stores, our brand and our image to maintain our place as a market leader in footwear and accessory retailing. Established in 1978, the Nine West...

  • Casual Sales Associate

    1 week ago

    Fountain Gate, Australia Nine West Full time

    Fun & Friendly Work Environment - Great Discounts & Incentives - Iconic & Well Known Brand **CASUAL - SALES ASSOCIATE - MYER FOUNTAIN GATE** - Fun & Friendly Work Environment - Great Discounts & Incentives - Iconic & Well Known Brand **About Nine West**: At Nine West, our aim is to grow our people, our stores, our brand and our image to maintain our place...

  • Customer Value Specialist

    5 days ago

    Fountain Gate, Australia Bupa Full time

    **_A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people._** **_ Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for...

  • Third in Charge: Fountain Gate

    1 week ago

    Fountain Gate, Australia Ozmosis Full time

    Training provided to support your growth & career progression - Join Australia's most dynamic Surf Street & Fashion retailer - Discounts & great benefits including parental leave! **About Ozmosis...** Inspired by urban surf, we're a rapidly growing business with over 40 stores in Australia and a team of over 500 committed individuals. We curate the best...

  • Assistant Retail Manager: Fountain Gate

    2 weeks ago

    Fountain Gate, Australia Ozmosis Full time

    Looking to grow in your retail career? - Do you love the urban surf culture? - Great staff training and benefits including paid parental leave **About Ozmosis...** Inspired by urban surf, we're a rapidly growing business with over 40 stores in Australia and a team of over 500 committed individuals. We curate the best brands, teams and spaces. **About the...