Senior Business Solutions Engineer

Position Type
Full time

Type Of Hire
Experienced (relevant combo of work and education)

Education Desired
Bachelor of Computer Science

Travel Percentage
25 - 50%

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know~ Are you FIS?

What You Will Be Doing

• Formulate and define system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Conducts very complex scoping exercises including multi-product, multi-group or multi-location initiatives
• Helps clients define their vision, project direction and objectives
• Acts as a subject matter expert and disseminates functional knowledge in various settings such as forums, client demos, etc
• Analyze business and user needs, document business requirements, and translation into proper system requirement and design specifications
• Facilitates solution design across groups to drive a single vision that is clear to the customer
• Re-engineer processes to deliver greater effectiveness and efficiency
• Identify/document how applications and systems interact to support business processes
• Assess and project the impact of system changes on users and internal and external clients or stakeholders
• Size work effort and work with project manager to identify task dependencies and create project schedules
• Guide the customer in implementation best practices and manage customer expectations to ensure their success in the project
• Oversees configuration activities and ensures consultants are providing high quality deliverables
• Mentor, guide, advise and/or check the work of less experienced consultants. Assists with people development activities (such as onboarding, interviewing, and training)
• Liaise with other internal groups such as product development staff and support teams
• Develops insights and repeatable frameworks to expand practice area of the firm
• Actively pursues additional work and looks for opportunities to provide additional value to clients. Applies expertise that results in additional viable client opportunities, expanded knowledge within the firm, or the development of intellectual capital
• Achieve utilization targets
• Willing to travel up to 50% or as needed
• Performs other related duties as required

What You Bring

• Expert in Commercial Lending domain
• End-to-end software implementation experience (preferably at a software vendor)
• Understands the full IT project life cycle from requirements gathering through implementation and go live
• Demonstrates in-depth knowledge in commercial loan origination and credit analysis
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors)
• Excellent analytical, decision-making, problem-solving, team and time management skills
• Utilized by clients and colleagues as a key trusted advisor with a reputation for results
• Understands the latest business/ technology trends within the product/solution offering
• Demonstrates in-depth knowledge of competitors and competitive advantage
• Ability to meet deadlines and communicate status appropriately and timely
• Ability to persuade and influence others on the best approach to take. Can negotiate win/win outcomes internally and externally

A Career At FIS Is More Than Just a Job. It's The Chance To Shape The Future Of Fintech. At FIS, We Offer You

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.