Ward Clerk

Job description
Agency Department of Health Work unit Non-clinical Operations
Job title Ward Clerk Designation Administrative Officer 3
Job type Part time (17 hrs 35 mins per week) Duration Ongoing
Salary $66,773 - $71,746 Location Alice Springs
Position number 18523 RTF Closing 08/07/2025
Contact officer Tiffany Forbes on or [email protected]
About the agency
Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.

Primary objective
To provide high-quality front-line administration support services which is patient care focussed.

Context statement
This role involves working on a rotating shift roster which may include a combination of mornings, evenings, weekends and public
holidays.

Key duties and responsibilities
To provide effective and efficient unit reception and clerical services responsive to the needs of the public, patients and multi-

disciplinary teams.
Operate multiple computer systems, ensuring accuracy of sensitive information related to patient activities.
Maintain patient records in the established sequence according to Medical Records Standards (AS2828)
Generate and raise requisition requests for consumables items on contract, non-contract and inventory stock.
Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken

in order to ensure high quality, safe services and workplaces.
Assist patients or next of kin to complete the relevant patient election forms support of accurate funding claims.

Selection criteria
Essential
Ability to embark on a shift work rotating roster which includes afternoons, weekends and publics holidays.
Demonstrated experience within a complex work environment with a strong focus on excellence in patient care.
Demonstrated ability to work without direct supervision and to use initiative and problem-solving skills.
Demonstrated ability to maintain strict confidentiality / privacy and handle sensitive information with discretion.
Demonstrated ability to interact and communicate effectively with multi-disciplinary groups including all levels.
Demonstrated ability to prioritise your own workload and meet deadlines.
Demonstrated ability to navigate multiple computer systems, software packages including the Microsoft package.
Demonstrated high level of written, oral communication and negotiation skills.
Ability to comply with infection control procedures and occupational health and safety requirements.

Desirable
Three-year experience in a reception or clerical role.
Certificate III in Business administration or similar

Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice
and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history.