Hospitality Worker

2 weeks ago

Katherine, Northern Territory, Australia Hasan Islam Full time $60,000 - $80,000 per year
Job Info

Location: KATHERINE, NT

Salary: $60,001 - $80,000

Job Type: Contract position | Full time position

Job Description

Job Title: Hospitality Worker Location: K Town Hotel, 11 Third Street, Katherine, NT Employment Type: Full-time [Around 50 to 55 hours per week] Salary: 55,000 to 65000 Contract: 4 years Reports To: Hotel Manager / Operations Supervisor Position Summary: We are seeking a reliable, enthusiastic, and customer-focused Hospitality Worker to join our team at our integrated hospitality business, which includes a hotel, restaurant, and laundry service. The ideal candidate will be flexible and capable of performing a variety of duties across different areas of the operation, ensuring a high standard of service, cleanliness, and guest satisfaction.

Key Responsibilities: Hotel Operations:

  • Greet and assist guests with check-in and check-out procedures
  • Provide information about local attractions, hotel amenities, and services
  • Clean and maintain guest rooms and common areas to a high standard
  • Replenish room supplies, change linens, and report maintenance issues
  • Monitor guest feedback and ensure excellent service delivery

Restaurant Duties:

  • Assist with food and beverage service, including taking orders and serving meals
  • Set up and clean dining areas before and after service
  • Maintain cleanliness of kitchen, dining areas, and restrooms
  • Handle basic food prep tasks under supervision (if required)
  • Follow food safety and hygiene standards
  • Provide a friendly and welcoming dining experience for guests

Laundry Services:

  • Collect, wash, dry, fold, and iron linens, towels, uniforms, and guest laundry
  • Operate commercial laundry machines safely and efficiently
  • Maintain cleanliness and organisation of the laundry area
  • Identify and report any damaged or missing items
  • Keep an inventory of linen supplies and restock as needed

General Duties:

  • Work collaboratively with all departments to ensure seamless guest experiences
  • Follow health and safety procedures
  • Assist with stock control and deliveries when required
  • Perform other duties as directed by supervisors or management

Skills and Qualifications:

  • Previous experience in hospitality, housekeeping, food service, or laundry (preferred but not essential)
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Physical fitness – able to stand for long periods, lift items, and work in a fast-paced environment
  • Flexibility to work on weekends, holidays, and across various shifts
  • Positive attitude and a strong work ethic

What We Offer:

  • A supportive and friendly team environment
  • On-the-job training and skill development
  • Opportunities for career progression across multiple departments
  • Staff discounts on accommodation and food services

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