Reliability Team Lead

Job description:

• Oversee reliability of EV charging, solar, and battery energy assets across Australia & New Zealand
• Lead a team of reliability specialists and manage contractors and maintenance planning to ensure safe and reliable asset performance
• Full-time permanent role ideally based in Wellington, NZ

About Ampol

We are proud of our heritage. We have been powering better journeys for all Australians for over 100 years. As Australia's very own fuel brand we are committed to making those journeys easier by meeting Australia's needs at every step with the care and service we all deserve. And, as we grow, continue to evolve, to ensure we have low carbon solutions that will meet the needs of our customers well into the future.

About the Role

Reporting to the Reliability Manager, the Reliability Team Lead plays a key role in the Asset Operations team. Responsible for leading a team of reliability specialists and overseeing the ongoing reliability and performance of energy solutions assets across Australia and NZ, including electric vehicle charging solutions, solar installations and battery energy storage systems (BESS).

This role will manage resources, personnel, and parts to deliver maintenance plans efficiently and minimise downtime, while overseeing the 24/7 operation of the fleet and responding to incidents as needed. The role ensures the safe and reliable operation of Ampol's energy assets across Australia and New Zealand through effective monitoring, troubleshooting, and maintenance. A strong focus on safety and contractor management is essential, along with proficiency in systems such as CMMS, CPMS, and other diagnostic platforms.

Key Responsibilities

• Lead and support a team of Reliability Specialists to deliver on key performance metrics, including safety, uptime, session reliability, and asset availability.
• Oversee the development and execution of maintenance plans, ensuring safe and timely completion, accurate capture of reactive work, and continuous improvement of monitoring systems and processes.
• Manage OPEX budgets for preventative and reactive maintenance, forecasting spend and identifying opportunities for cost savings and performance enhancement.
• Oversee and support resolution of system outages and incident investigations, ensuring effective fault identification, escalation, and resolution to minimise downtime.
• Manage contractor relationships through governance meetings, audits, compliance verification, and performance reporting to ensure safety and operational excellence.
• Collaborate with internal teams including Risk & Safety, Engineering, and Quality Assurance to strengthen asset management strategies and reliability performance.
• Work with the Public and Private Network teams to ensure excellent customer experience across all Ampol and customer fleets.
• Analyse data to monitor asset and contractor performance, support firmware updates, and drive continuous improvement across the Energy Solutions fleet.

About you

You are hands-on and have demonstrated leadership capability, solutions-focused with a strong track record in reliability and maintenance planning, particularly within distributed asset environments.

You bring a practical understanding of asset performance and demonstrate the ability to manage maintenance activities across complex systems—ideally with exposure to electrical infrastructure or the EV sector.

You are confident managing third-party contractors, promoting a strong safety culture, and ensuring all work is delivered to a high standard. You work effectively across teams to deliver safe, reliable, cost-effective, and compliant operations. You are driven and committed to achieving results and operational excellence.

Skills and Attributes

• Demonstrated ability to lead a team and manage contractors effectively while driving a culture of safety and accountability
• Proven experience in reliability and planning roles, preferably involving distributed energy assets such as EV chargers, solar systems, or BESS
• Skilled in using Computerised Maintenance Management Systems (CMMS), with SAP experience preferred
• Strong diagnostic and fault-finding capabilities across electrical assets, with hands-on knowledge of maintenance and repair practices
• Electrical/instrumentation trade qualifications and/or tertiary qualifications in electrical engineering or related fields preferred

Our benefits

• Our total remuneration is competitive.
   This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars
• Access to Ampol's Benefits & Recognition platform
  : providing you access to retail discounts and cashbacks at over 500+ retailers in Australia that assist with everyday living expenses.
• We are flexible.
   Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
• Remote Working
  : Support for up to 3 months remote international working (conditional to 5 days paid leave for every 30 days of remote work).
• We value recognition.
    We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
• Career development and learning opportunities
   including LinkedIn Learning and other tailored training solutions.
• Paid Parental Leave -
   up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid parental leave, employees may apply for a further 12 months of unpaid parental leave (a total of 24 months for each birth)
• BabyCare Package
   - financial and flexible support for parents transitioning back to work.
• Need some wheels?
   Novated Lease options are available.
• Invest in your future with the Employee Share Scheme
• Leave Options
   – Up to 6 weeks annual leave and additional Wellbeing leave days.
• Care for your Community.
   Spend one paid day a year volunteering with one of our Ampol Foundation partners.

We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

Want to take your career to the next level? 
Apply today. Applications close 07 November 2025