Enterprise User Services

Susquehanna International Group is looking for an IT Infrastructure Support Specialist. In this role, you will use your knowledge of the corporate IT environment to provide a high level of support and customer service to our Sydney office. You will work with your colleagues both local and international to deliver projects and solutions within the APAC region.

In this role, you will be exposed to a wide range of technologies from desktops and networks. You will need to be able to work with specialist engineers to assist in implementation, maintenance and support of all aspects of our IT infrastructure. This role offers the opportunity to work in a rewarding environment for a trading firm that values technology and would suit an individual that enjoys delivering solutions and providing a high level of support. 

What you can expect from us:

Real Impact: By integrating sophisticated coding techniques with innovative engineering ideas, we design and optimize systems that can process massive amounts of data while still ensuring high performance and stability. You'll see how your contributions towards developing and supporting leading-edge hardware and software technologies make a firm-wide impact that makes us all smarter, faster, and better.

Collaboration: You will partner closely with teams across to manage scalable and highly performant systems to support trading in the region and globally.

Growth: For many of our roles, we don't expect you to have prior industry experience in proprietary trading or financial services to succeed at Susquehanna International Group. We're looking for people who are naturally curious, relentless problem solvers, and have the desire to continuously innovate, learn, and grow.

Benefits: Susquehanna offers a wide array of competitive employee perks & benefits : Link

• 2+ years of experience in supporting office technologies (eg Desktops, MS Windows, Phones etc)
• Ability to self-motivate, identify issues and drive resolutions involving multiple teams
• Excellent communication and collaboration skills
• Great troubleshooting ability and logical thinking
• Knowledge of the following technologies:
  o Microsoft Windows (7 & 10)
  o Microsoft Active Directory
  o DNS, DHCP, SCCM
  o MS Office Suites
  o Basic understanding of network concepts (routing/VLAN's/Firewalls/etc.)
• Experience with Data Centre environments (racking and cabling) is an advantage
• Some experience with networking, trading room environments and trading applications (Bloomberg, etc) would be an advantage.

Equal Opportunity Statement

We encourage applications from candidates from all backgrounds, and we welcome requests for reasonable adjustments during the recruitment process to ensure that you can best demonstrate your abilities.

About Susquehanna

Susquehanna is a global quantitative trading firm founded by a group of friends who share a passion for game theory and probabilistic thinking. We have incorporated this approach into our culture, where you will find relentless problem solvers within each of our core disciplines: Trading, Technology, and Quantitative Research. From offices around the world, our employees collaborate to make optimal decisions and are driven by the desire to achieve winning results together. 

What we do

We are experts in trading essentially all listed financial products and asset classes, with a focus on derivatives trading. Through market making and market taking, we handle millions of trading transactions around the world every day, providing liquidity and ensuring competitive prices for buyers and sellers. While our presence in the market is broad, our trading desks are highly specialised, allowing for a deep understanding of unique drivers of each asset class.

Susquehanna does not accept unsolicited resumes from recruiters or search firms. Any resume or referral submitted in the absence of a signed agreement will become the property of Susquehanna and no fee will be paid.