Support Partner

6 days ago

Toowoomba, Queensland, Australia Magenta Community Services Full time $60,000 - $80,000 per year

Ready to take the next step in your support career?

At Magenta, we believe the best support starts with our people. That means putting our team at the heart of all we do — offering flexibility, mentoring, and opportunities to grow, while making sure the people we support live safe, meaningful lives.

We're looking for a Support Partner – Complex Needs to join our team. This role is perfect for someone who's worked as a Support Worker and is ready to step up — combining hands-on participant support with rostering, coordination, and staff mentoring.

What you'll do:

  • Deliver hands-on, person-centred support to participants with complex needs
  • Help create stable, consistent rosters and make adjustments when things change
  • Ensure rosters balance award guidelines, fatigue management, and safe practice
  • Mentor and support other Support Workers — running shift briefings, debriefs, and informal check-ins to build staff confidence and wellbeing
  • Put Positive Behaviour Support Plans (PBSPs) into practice and reinforce behaviour support strategies
  • Respond to and escalate risks or concerns, ensuring participant and staff safety
  • Keep documentation, shift notes, and incident reports accurate and timely
  • Monitor and log restrictive practices in line with compliance requirements
  • Support smooth transitions and onboarding for new participants
  • Communicate clearly with families, guardians, and other providers when needed
  • Contribute to team meetings, case discussions, and planning sessions
  • Take part in on-call duties on a rotating basis to support service stability

What you'll bring:

  • Experience as a Support Worker, ideally with people with complex behavioural, psychosocial, or higher-support needs
  • Familiarity with PBSPs, restrictive practices, and trauma-informed care
  • Strong computer skills (rostering systems, documentation, reporting, email/communication tools)
  • Experience in mentoring, coaching, or leading peers — whether formally or informally
  • Confidence in handling shift briefings, debriefs, and supporting staff wellbeing
  • Good judgement in managing risk, participant safety, and staff fatigue
  • Excellent communication skills — calm, clear, and supportive, even under pressure
  • High attention to detail in documentation, compliance, and incident reporting
  • A team-first mindset and commitment to Magenta's values of empathy, respect, and integrity

Why you'll love working with Magenta:

  • A people-first culture: we look after our staff as much as our participants
  • Real variety: a balance of participant-facing work and office-based coordination
  • Career growth: step into leadership and build your skills in mentoring, rostering, and compliance
  • SCHADS Award Level 3.1 – 3.3 + supportive team environment
  • Knowing your work makes a genuine difference every single day

How to Apply

If you're ready to grow your career while helping others live more empowered lives, we'd love to hear from you. Apply today with your resume and a short cover letter.

  • Support Partner

    3 days ago

    Toowoomba, Queensland, Australia beBeeCare Full time $43,200 - $72,800

    Job Opportunity: Personal Care AssistantWe are seeking a Support Worker to partner with a Participant based in Oakey QLD. This is an immediate start, casual ongoing position.About the Role:This role involves assisting a middle-aged male who suffered an acquired brain injury. Responsibilities include:Personal care support and assistanceDomestic tasks...

  • Support Worker

    3 days ago

    Toowoomba, Queensland, Australia Campbells Care And Support Full time

    We build our staff around the client, depending on each person's needs and preferences. We partner with people with any type of disability and or mental health-related illnesses who want to live independently in the community, we are very passionate about making an impact, helping our participants reach their goals, and ensuring they're living their best...

  • Finance Business Partner

    3 days ago

    Toowoomba, Queensland, Australia P&C Partners Full time

    The CompanyThis organisation is a leading player in Australia's energy sector, known for delivering complex projects across the full asset lifecycle. With deep expertise in oil, gas, renewables, and civil infrastructure, they combine technical excellence with a strong on-ground presence to ensure safe, efficient, and sustainable outcomes. Their operations...

  • Finance Business Partner

    1 day ago

    Toowoomba, Queensland, Australia P&C Partners Full time

    The CompanyThis organisation is a leading player in Australia's energy sector, known for delivering complex projects across the full asset lifecycle.With deep expertise in oil, gas, renewables, and civil infrastructure, they combine technical excellence with a strong on-ground presence to ensure safe, efficient, and sustainable outcomes.Their operations span...

  • Finance Business Partner

    1 week ago

    Toowoomba, Queensland, Australia P&C Partners Full time

    The Company This organisation is a leading player in Australia's energy sector, known for delivering complex projects across the full asset lifecycle. With deep expertise in oil, gas, renewables, and civil infrastructure, they combine technical excellence with a strong on-ground presence to ensure safe, efficient, and sustainable outcomes. Their...

  • Finance Business Partner

    1 week ago

    Toowoomba, Queensland, Australia P&C Partners Full time

    The CompanyThis organisation is a leading player in Australia's energy sector, known for delivering complex projects across the full asset lifecycle. With deep expertise in oil, gas, renewables, and civil infrastructure, they combine technical excellence with a strong on-ground presence to ensure safe, efficient, and sustainable outcomes. Their operations...

  • Disability Support Worker

    3 days ago

    Toowoomba, Queensland, Australia Campbells Care And Support Full time

    **Campbells care and support are hiring Community Support Workers**:**We are hiring for a particular client; we require someone over the age of 25.**We build staff around every client, depending on each person's needs and preferences. We partner with people with any type of disability who want to live independently in the community, we are very passionate...

  • Toowoomba - Support Partner

    3 days ago

    Toowoomba, Queensland, Australia beBeeCaregiver Full time $41,538 - $92,229

    Home Care AssistantWe are seeking a compassionate and caring individual to provide essential support to clients in their own homes.As a Home Care Assistant, you will assist with daily tasks, provide companionship, and offer more complex care. Whether it's helping with personal care, domestic duties, or simply being a friendly face, you will bring kindness,...

  • Strategic Talent Partner

    3 days ago

    Toowoomba, Queensland, Australia beBeeHumanResources Full time $85,046 - $154,745

    Job SummaryThis role focuses on partnering with management to develop and implement strategies that enhance employee engagement, retention, and overall performance. You will be working closely with leaders to design and implement HR plans and solutions that support business objectives.Key ResponsibilitiesDevelop and execute strategies to improve employee...

  • Finance Business Partner

    5 days ago

    Toowoomba, Queensland, Australia Mpc Kinetic Full time

    Finance Business Partner role at MPC Kinetic.Reporting into the Business Finance Manager – Services, the Finance Business Partner will provide financial support and solutions to the Energy services line.Responsibilities Month End Reporting : Provide month end reporting requirements that meet business needs; processing of monthly revenue and cost accruals...