Full & Part Time Front Office Attendant – Yarra Glen

3 days ago

Yarra Glen Victoria Australia Balgownie Estate Full time $45,000 - $65,000 per year

Balgownie Estate is a stunning 4.5-star winery resort in the heart of the Yarra Valley, offering luxurious accommodation, fine dining, spa experiences, and award-winning wine. We believe every guest experience should be memorable and we're on the lookout for passionate and professional Front Office Attendants to help bring this vision to life.

The Role:

We have several exciting opportunities for full or part time team members to join our team in the accommodation department as Front Office Attendants. You will create memorable experiences for our guests by:

  • Providing exceptional and timely customer service
  • Presenting a welcoming and professional front for the organisation
  • Attending to general receptionist duties including answering incoming calls and actioning emails and check in and out processes
  • Working closely with all other departments within the resort to ensure a seamless guest experience
  • Promoting a positive work environment, supporting colleagues, and celebrating the organisation's success and achievements

The Benefits:

  • Internal development opportunities to grow within the business.
  • Up to 50% off wine, food, accommodation, and spa treatments.
  • Free on-site parking.
  • Uniform provided.

About You:

  • Previous guest/customer relations experience in a similar role
  • Strong interpersonal skills
  • Comfortable and confident to work autonomously
  • Accuracy with figures and a keen 'eye for detail'
  • Problem solving skills, such as creativity and critical thinking
  • A qualification in Tourism and Hospitality is desirable
  • A valid Victorian RSA
  • Food Handlers certificate
  • Be available for a range of shifts including nights & weekends
  • Have a reliable car to drive to and from Yarra Glen
  • Full working rights in Australia.

About Us:

At Balgownie Estate, our guests enjoy ultimate luxury with our award-winning facilities, including 70 accommodation suites, our stylish restaurant, 1309 at Balgownie, Cellar Door, and endota spa. Balgownie Yarra Valley is ideal for getaways, weddings, conferences, and private events.

APPLY NOW by submitting your resume and cover letter.

Balgownie Estate has a strong inclusive culture, that encourages applications across all cultural backgrounds, genders, and abilities.

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