Residential Support Worker

4 days ago


Ocean Grove, Victoria, Australia genu Full time $45,000 - $65,000 per year

Location: Ocean Grove

Brand: Disability & Ageing

Date Posted: 5 Oct 2025

  • Job number: 2434
  • Location: Geelong and Surrounds, VIC
  • Employment status: Casual - ongoing
  • Classification: From $34.58 per hour + 25% casual loading (Level 2 - Victorian Disability Services (NGO) Agreement 2019)

About genU

At genU, we are a group of passionate, driven individuals dedicated to making lives happier and healthier, especially for people with disability, the ageing, and those experiencing disadvantage. As a not-for-profit organisation, we invest directly back into the communities we serve.

We welcome diversity in race, culture, spirituality, gender, age, identity, ability, and sexuality. Our commitment is to foster a welcoming, innovative, safe, empowering, and respectful environment where these values are upheld every day.

Join our team

In your role as a Residential Support Worker, you will encourage clients to become self-sufficient and lead fulfilling lives by offering them person-centered support, community access and personal care. You will be working in various residential homes across the Geelong region, Victoria. The shifts currently on offer are a mixture of weekday and weekend along with active overnight shifts and all applicants must be able to workdays and night shifts on a regular basis.

You will join a collaborative and supportive team, who will provide individualised training so you can best support our varied cohort of residents in Colac. You will be a compassionate and reliable worker with a focus on empowering our participants to live their best lives. You will have an empathic approach to service delivery, with a flexible and adaptable style, a sense of humour, and meticulous attention to detail.

Key responsibilities

As a residential support worker, indicative responsibilities include but are not limited to:

  • Collaborate with the Team Leader in the development and implementation of Person-Centred Plans (PCPs), ensuring the promotion of independent living skills through both formal and informal teaching methods.
  • Assist clients with daily living activities, including medication management, personal hygiene, food preparation, dressing, and mealtime support, while maintaining professional integrity and confidentiality.
  • Maintain accurate records related to medical, behavioural, and financial documentation, adhering to guidelines, and ensuring the collection and storage of receipts when handling resident funds.
  • Complete necessary administrative tasks such as payroll, compliance reports, and client procedural paperwork in a timely and accurate manner, while strictly following genU policies, procedures, and WHS standards.

Requirements

To be eligible, you must have or willing to complete:

  • Certificate III or IV in Disability or similar
  • Current Victorian Drivers licence.
  • Completed First Aid and CPR certificate.
  • Current NDIS Worker Screening Check clearance
  • NDIS Worker Orientation Certificate - "Quality, Safety & You"
  • Current Working with Children Check Victoria for paid employment.

Employee benefits

genU offers a range of benefits, including:

  • Health and wellbeing support: 24/7 access to a holistic employee assistance program.
  • Salary packaging: Non-for-profit salary packaging up to $15,900 per annum, plus additional meals and entertainment benefits.
  • Discount shopping programs: Save at over 450 retailers, including Coles, Woolworths, JB HI-FI and Officeworks.
  • Study Discount: 25% discount for undergraduate and postgraduate courses at Torrens University for genU staff.
  • Employee referral program: Earn a bonus for referring successful candidates at completion of their probationary period.
  • Professional development: In addition to a comprehensive induction program and ongoing professional development, genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs and our internal jobs board.

Ready to make a difference?

We are committed to supporting individuals throughout the recruitment and selection process, ensuring accessibility for all applicants. If you require adjustments or an alternative application format, please contact Joshat (quoting the job title and number).

If you're ready to make an impact and grow with us, apply now

Note: The recruitment team is accepting multiple applications for vacant positions. Current genU staff should apply via the staff intranet.



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