Chapter Lead Everyday Business Banking Software Engineering

CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.

At CommBank, we never lose sight of the role we play in other people's financial wellbeing. Our focus is to help people and businesses make the right financial decisions and achieve their dreams, targets, and aspirations.

Do work that matters
Business Bank (BB) offers a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. We also take care of our personal and institutional online trading customers. The Everyday Business Banking (EBB) team supports the full spectrum of customer needs from start-up businesses to institutional customers, including product management, analytics and customer strategy.

See yourself in the team
Customer Onboarding is a key focus due to client frustration when digital onboarding is unavailable. Onboarding is the first experience customers have with CBA and must reflect the simplicity of banking with us. Our focus is to enable all entities to onboard digitally, offer a frictionless experience for assisted onboarding, and capture authorities at the customer level through a simple digital experience, allowing customers to self-manage account authorities across products. Our solutions are relied upon and trusted by millions of Australians every day, so we put a great deal of emphasis on reliability, performance, security and ease of use.

As a Chapter Lead, you will work with a team of engineers to implement solutions that meet the needs of a wide range of users. As a team you will deliver improved outcomes for our customers and our organisation by delivering high performance, resilient services.

You will

• Lead and inspire an engaged team of talent engineers.
• Empower the team to manage their work appropriately, respond to queries, address impediments and problem solve technical issues.
• Coach the team and establish mechanisms for peer-to-peer learning and mentoring.
• Role model a culture of engineering empowerment, autonomy, psychological safety and constructive challenge.
• Communicate to senior management and key stakeholders to ensure a clear pathway to execution.
• Communicate Engineering Practice standards and consistent ways of working across the domain and CBA that align to industry standards.

We're Interested In Hearing From People Who

• Can demonstrate experience of building, leading and empowering software high performing engineering teams.
• Have industry experience as a full cycle software engineer
• Have a proven track record of developing robust and secure enterprise web services
• Possess a depth of knowledge in AWS services such as EC2, ECS, S3, Lambda, Step function, RDS, DynamoDB, IAM, Encryption, VPC, Route 53, CloudWatch)
• Have had hands-on experience with infrastructure as code tools like AWS CloudFormation

Tech Skills

• DevOps tools and version control systems like Github, Github Actions
• DevSecOps: Hashicorp Vault, Snyk, CyberArk, Sailpoint,
• Caching: Akamai or CloudFlare
• Engineering Tooling: Artifactory
• Databases: Structured and unstructured
• Strong programming/scripting skills
• Solid enterprise application architecture experience in design patterns, concurrency and performance

Working with us
Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things and exceed customer expectations.

We support our people with the flexibility to balance where work is done with at least half their time connecting in our Sydney or Melbourne office.

We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few.

If this sounds like you, we encourage you to apply today

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 31/10/2025