Store Manager

Founded in 1925, Le Creuset is a leading global brand in premium cookware and kitchen products.

As we celebrate our Centenary in 2025, Le Creuset continues to be committed to producing high-quality, innovative products that inspire people to cook and entertain. With a strong local presence across Australia and New Zealand and with a global reach, we are a dynamic and fast-paced company that works towards our values:

Passion - Integrity - Innovation & Excellence - Teamwork

We are looking for a dedicated and experienced Store Manager to lead our boutique store in Chatswood NSW. We need a dynamic, results-driven professional with a strong background in retail management to ensure our Chatswood store's ongoing success

The ideal candidate will have a proven track record of exceeding sales targets, achieving KPIs, and fostering a high-performing team.

Leadership, mentorship and a customer-first mindset are essential to ensure success in this role.

• Providing exceptional customer service and accurate product information to our customers
• Proactively engaging with our customers and taking them on a journey with our beautiful and functional products
• Aiming for excellence with store presentation, work ethic and personal appearance
• Promoting the beauty of Le Creuset's products with visual merchandising in store using brand guidelines
• Team motivation and management - lead, manage and support the in-store team to achieve their best (you lead by example and with a positive attitude)
• Driving the store success by achieving (or surpassing) sales targets, KPI's and brand expectations
• Improving store operations efficiency and profitability (you love to seek out process improvements)
• Store and team administration - efficient and proactive review of store performance and completion of required reporting, scheduling of team rosters, upkeep of store inventory requirements, adhering to deadlines and attendance at regular management meetings
• Upholding our company values - Passion, Integrity, Innovation & Excellence and Teamwork

• Minimum 3 years' experience as a Store Manager role in retail store environment (in homewares a plus)
• Results-driven mindset with a proven record of exceeding sales targets and KPIs
• Excellent customer service skills and a passion for delivering a premium retail experience
• Clear and well spoken - a strong communicator with proficiency in English
• Strong leader who can motivate, mentor, and develop a high-performing team and always leads by example
• Friendly and approachable attitude - you are a people-person through and through
• Professional and neatly presented
• Highly organised, proactive and shows initiative - you think on your feet
• Flexible and adaptable
• A love of the brand, food, cooking and entertaining - personal experience with our brand looked on favourably
• Relevant Australian working rights - citizenship, permanent residency, or a current unrestricted work visa. Unfortunately, we are unable to offer employer-sponsorship for this role.

At Le Creuset, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits including:

Annual salary + bonus scheme - Competitive annual salary partnered with a structured retail bonus scheme designed to boost your salary package, and also recognise and reward strong performance.

Rotational fortnightly roster - Rotational fortnightly roster to maintain a good work-life balance.

Flexibility - We are flexible in our approach and always looking for ways to best support and guide our team.

Team culture benefits - An inclusive culture at Le Creuset with a great team dynamic, as well as a supportive management team looking after your best interests.

Generous employee discount and staff benefits - Enjoy generous discounts on our iconic premium cookware and kitchenware, plus take part in our exclusive Onboarding Gifting Program, to warmly welcome you to Le Creuset.

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Are you a retail leader looking for your next rewarding challenge?We encourage you to apply as we would love to hear from you

Note that only successful candidates will be contacted.

Applications Close: 8 September 2025

(This job posting may be shut down earlier than the above date if a high volume of applications are received. We strongly encourage you to apply if interested.)