Team Leader

Make a difference in the lives of people with a disability and join a leading NDIS provider in South Australia.

About Us

Centacare's Care and Support Services provide a range of services, including a Day Options Programs and 24/7 Supported Accommodation Services across various locations in the Adelaide metropolitan area. We currently have an opportunity for an experienced Team Leader (Disability Services) to join us in a permanent position based at our Noarlunga Centre Supported Independent Living (SIL) house. To learn more about us, click on the video Disability Services.

In this role, you will be responsible for providing high-quality direct care services to our clients and supporting them in achieving their personal goals while leading and mentoring a team of support workers.

About You

We are seeking a highly experienced individual from within the disability services sector that has either lead a team of support workers or has taken on senior/supervisory duties in a similar SIL environment. Your genuine passion for empowering individuals with disabilities will shine through as you assist them in achieving their goals and fostering the development of new skills.

You will also possess excellent communication and interpersonal skills that will enable you to provide clear direction to support workers with daily activities, and to support and enable our clients to access services in the community. You will also play a key role in working closely with the client's family members and guardians to ensure that clients care needs are met and enhance their quality of life.

Key Responsibilities

• Lead a team of Disability Support Workers to provide high-quality care and support to clients,
• Oversee day do day activities within the home to ensure that clients are supported with daily living tasks, personal care, and community participation.
• Provide ongoing support and mentoring of staff, to ensure that our clients receive the best care possible that is in line with Centacare policies and procedures.
• Work collaboratively with clients, their families, and other service providers to achieve client goals.
• Take responsibility for the overall compliance requirements are met for the clients within the SIL in line with NDIS standards and quality assurance requirements.
• Transport clients safely, either in a Centacare vehicle or your own, complying with the Grey Fleet Vehicle Contract.
• Work flexible hours, including weekends, evenings, and overnights, as needed.

Essential Qualifications & Skills

• Minimum Certificate IV in Disability Services or similar.
• Demonstrated experience supporting clients with complex health and behavioural needs.
• Demonstrated experience in supervising person-centred practice.
• Strong communication skills and the ability to liaise with a wide group of stakeholders to achieve positive outcomes for participants.
• Experience managing, leading, and supervising staff.
• Valid Department of Human Services (DHS) Working with Children Check.
• Valid NDIS Worker Check.
• Valid First Aid Certificate & CPR.
• Valid Australian Driver's Licence.
• Willingness and availability to work evenings, weekends, and overnight shifts.
• Ability to comply with Covid-19 vaccination requirements

Desirable Qualifications & Experience

• Degree in Disability, Developmental Education, Health, or similar.
• Experience with providing coaching or mentoring of staff and ideally undertaking performance management discussion with team members with the support of management.

What's in It for You?

• Pay rate: SCHCADS Award 2010 Level 4 - $44.58 per hour + super
• Salary packaging to increase your take-home pay.
• A rewarding leadership role in a client-focused, supportive team.
• Ongoing training and development opportunities.
• Access to our Employee Assistance Program (EAP).
• Parental leave benefits: 6 weeks for the primary carer, 2 weeks for the secondary carer.
• Private Health Insurance discount.

Hours of Work

This role will be offered on a permanent part-time basis with the hours of work to be negotiated with the successful candidate (approximately 30 hours per week). It will require you to undertake 3 Administration shifts between Monday to Friday during business hours, which will be on Monday & Wednesday and one additional day, to be negotiated with the successful candidate.

You will also be rostered on for Disability Support Worker shifts in the house to ensure that you are working directly with our clients and our team members in the house regularly. These shifts days and times will also be negotiated.

We also require the successful candidate to be flexible with their availability and committed to working across a flexible 24/7 fortnightly roster. This role will also require you to manage a 24/7 on call phone for 1 week in 4 (on-call allowances will be paid in line with the Award).

How to Apply

Please submit your resume and cover letter combined as one PDF, outlining how you meet the role requirements. To access the position description or submit your application, click the "Apply Now" button.

For a confidential discussion about this opportunity, please contact Louisa Schettini, Operations Manager, on

Centacare reserves the right to close the advertisement once a suitable candidate has been recruited. Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.