TJHB On Road Duty Officer

If you are an experienced bus driver with route knowledge who is also computer savvy and want to further your career in the transport industry, this is the position for you
We are looking for someone with a passion for customer service and a high level of attention to detail to fill our position for an On Road Duty Officer.
The successful candidate will be covering lines from 14:00 to 22:10 and 22:00 to 06:10.
On offer:

• Career growth and training opportunities
• Onsite wellbeing facilities including but not limited to gym, paid TV, showers, social club
• Competitive rate for the right person
• Office and fieldwork
• Shift work offering work/life balance
• Tools of the trade
• Induction and on the job training

Benefits:

• Inclusive and supportive work environment
• Access to workplace facilities which promote positive health and wellbeing outcomes for all employees
• The opportunity to build a better future
• We invest in our teams so you will have permanent, full time job security
• Continuous support and progression opportunities
• Five weeks annual leave with seventeen and half percent loading
• Penalty rates for shift work
• Enjoy being outdoors and being part of smooth running of special events
• Get to work in an office and be outdoors (best of both worlds)

What we need from you:

• Bus driver experience (minimum of 3 years to be considered)
• Valid MR licence may be considered for the right fit. Would need to be willing to upgrade to HR and complete bendy training.
• Valid Bus Driver Authority and Working With Children Check (or willing to renew)
• Valid First Aid Certificate (or willing to renew or obtain)
• Graphic design experience (MS Illustrator preferred)
• Working knowledge of Microsoft applications (Illustrator, PowerPoint, Paint, Word, Outlook)
• Exceptional attention to detail and ability to meet deadlines
• Enjoy a mix of teamwork and working autonomously – Team Player
• Bus Driver Compliance knowledge
• Superior customer service in a disruptive environment
• Knowledge of bus operation networking and scheduling
• Minor maintenance experience (no trade certificate required)
• Willingness to learn policies and procedures (training provided)
• Advance Management Fatigue Supervisor training (or willing to obtain)
• Advantage if you know PTIPS, VDS, HASTAS or similar systems (training provided)
• Available to work shifts (7 day roster / 5 days per week full time) Shifts are 2pm-10.10pm and 10.00pm-6.10am

About your new position:
Reporting to the Traffic and Events Manager and supporting the Traffic and Events Coordinator, you will work independently, with the team, and external stakeholders. The role is based at our Port Botany depot but you will be responsible for service all our Region 9 route services and disruption across our Waverley, Randwick and Port Botany depots.

Your responsibilities will include but not limited to:

• Design and produce mapping routes for bus stops and drivers for route diversions during special events or road closures
• Attend disruptions such as breakdowns, incidents and special events to assist commuters to diverted services
• Minor bus and bus stop maintenance on site, if a trade certificate is not required for repair
• Driver compliance – ensure employed drivers are up to date with their bus driver compliance and are up to date in the internal system.
• Liaise with external and internal stakeholders to report and work together on any changes, hazards, incidents or special events
• Create media notice and post special events
• Write reports – incidents, road hazards, schedule changes/delays, use of tap on/off
• Assist with claims and invoicing
• Board onto in-service buses and provide support to Bus Operators and passengers as required
• Ensure service safety and reliability by driving On-Road Duty Officer van along in-service buses as per schedules as required
• Attend bus stops/bus interchanges with known behavioural issues at various time of the day and night or as directed by OCC, to ensure safety and compliance
• Drug and alcohol test bus drivers

Ready to Apply?
We're committed to helping our Journey Makers achieve their goals. If you're interested in exploring career opportunities in transport with us, please apply, and our team member will reach out to discuss your EOI.

Transdev John Holland Buses celebrates diversity and equal opportunities We are committed to creating an inclusive environment for all employees, regardless of race, gender, indigenous status, age, religion, sexual orientation, disability, veteran status, or any other diverse status. We want to reflect the diversity of the communities we serve and strongly encourage applications from all backgrounds and communities.
To request a reasonable adjustment at any stage during the recruitment process, please advise us when we contact you.