Day Tours Consultant

Are you looking for an unforgettable outback adventure, in a place where you can truly explore with all your senses? Ever wanted to challenge yourself and be immersed in the real outback? Are you a passionate, highly skilled communicator, a team player and want an experience of a lifetime?

We are currently recruiting for a Full Time Day Tours Consultant to join our team in Ayers Rock to help our guests have the best experience possible as they explore Australia's red centre as part of this role you'll enjoy:

Full training to get you up to speed - no prior tourism experience required
Open to either a FT permanent or FT contract role
Weekend and public holiday penalty rates
Many career opportunities with Australia's premier touring operator
Go out on tour so you can see the experience from the customer's point of view

Who we are

SEIT Outback Australia is a small group touring company operating quality, exclusive touring in central Australia.

SEIT Outback Australia offers exciting, adventurous, exclusive and specialised touring in the Red Centre of Australia, focusing on iconic, pioneering and cultural experiences. Our philosophy is based on the key words of S pirit, E motion, I ntellect and T ask. Many of the tour inclusions are exclusive to SEIT Outback Australia and provide authentic indigenous and cultural experiences. Itineraries are customised for small groups with a maximum group size of 11 passengers, as well as various size private charters. SEIT Outback Australia guides have a passion for culture, history and the environment.

We are part of The Travel Corporation (TTC) where the philosophy is to create enriching experiences for traveller's by combining an unbeatable mix of exceptional service and quality at great value.

At SEIT Outback Australia and our global family-owned parent company, The Travel Corporation (TTC), we believe in pushing boundaries to provide remarkable experiences.

The Role

The Day Tours Consultant role is a great entry point to the business for someone looking to pursue a career in tourism - Full Training provided.

Key Responsibilities

Play crucial support to our operations team ensuring the smooth running of tours
Complete daily administrative tasks
Communicate regularly with operations regarding any changes/updates
Contact guests as required to retrieve information and communicate any changes via phone & email
Promoting and providing advice on our amazing SEIT products
Assist with coach dispatch as required
Maintain accurate details in reservations systems and produce reports as required
Work a rotating roster including early mornings and regular weekend work

About you

This role would be best suited to those with a hospitality and/or admin background. No prior tourism experience is required.

We welcome all applications including recent school leavers as well as visa holders.

You will have:

Excellent people skills
Strong communication skills in all formats
The ability to organise and manage your time
Be comfortable addressing guest enquiries
Be comfortable in pressure situations and problem solve
Previous administration experience is preferable

Candidates with a second language are strongly encouraged to apply

The Benefits

Competitive hourly rate and great career development opportunities
Fully Furnished Staff Accommodation organized prior to your arrival.
Relocation assistance up to $1000
Reimbursement of costs associated with Police Check, Medical Check and required Certificates/Licenses for eligible employees.
Free Uluru Kata Tjuta National Park Accreditation Program for eligible employees.
5 weeks Annual Leave
Staff travel discounts for family and friends.
12 weeks paid parental leave – for eligible employees.
2 team engagement days per year to share quality time with your team.
Access to retail and wellbeing discounts plus Employee Assistance Program
2 days paid leave per year for volunteer opportunities of your choice.
Great team culture, working with people who are passionate about travel.

The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, but we also celebrate it If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you

---