Branch Manager

6 days ago

Buderim QLD, Australia Australian Institute of Professional Counsellors Full time $120,000 - $180,000 per year

Company Description

The Australian Institute of Professional Counsellors (AIPC) is a leading provider of counselling education in Australia. With over 30 years of expertise, we support students nationwide through flexible, accessible learning and a student-first approach.

Job Description

Reporting to the Head of Student Recruitment, the Branch Manager (Level 9) is responsible for implementing strategic directions within the region and overseeing day-to-day services of the group within the locations in the region.

Key responsibilities will include but are not limited to:

  • Lead and manage branch operations, staff, and service delivery across the region
  • Drive business development, sales growth, and the introduction of new courses/services
  • Ensure compliance with policies, accreditation, and quality standards, implementing improvements
  • Oversee HR functions including recruitment, training, performance management, and staff development
  • Deliver reporting, financial oversight, and stakeholder engagement to support organisational goals
  • Co-operation with lawful directions as given from time to time by the CEO or other supervisor or person holding authority to give such directions.
  • Co-operation with the UP Education Group Policies, AIPC staff Code of Conduct and the Policies & Procedures Manual.

Qualifications

  • 5+ years' experience in service delivery leadership or team management
  • Proven track record in business growth, client acquisition, and achieving results
  • Strong ability to implement, manage, and improve services and programs
  • Excellent communication, interpersonal, negotiation, and conflict resolution skills
  • Customer-focused with strong problem-solving skills and a collaborative work ethic

Additional Information

Please note: This role can be based at our Sunshine Coast or Brisbane office. But frequent travel between both locations will be required.

Why Join AIPC?

  • Make a real impact in the lives of future counsellors
  • Supportive team environment with structured onboarding
  • Permanent full-time role with growth opportunities
  • Work for a trusted education provider with a national presence

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

  • Branch Staff

    2 weeks ago

    QLD - Buderim - - Glen Kyle Drive, Australia Reece Full time $40,000 - $60,000 per year

    Branch StaffKEY RESPONSIBILITIES:Embrace The Reece Group Way within the branch – (Appendix 1)Embrace the values and always work within The Reece Group Way frameworkAlways communicate with others in a positive, constructive and respectful manner.Participate in daily huddles and branch meetingsSupport Branch Management by following company policy and...

  • Branch Manager

    6 days ago

    Ayr QLD, Australia Followmont Transport Full time $80,000 - $120,000 per year

    Branch Manager - (MAN DescriptionLead with purpose. Grow with Followmont.Are you a hands-on leader who thrives on building strong teams, driving performance, and delivering exceptional service? Followmont Transport is seeking a passionate Branch Manager to lead our Ayr operations and make a meaningful impact in the heart of regional Queensland.This is more...

  • Branch Manager

    6 days ago

    Moranbah QLD, Australia Onsite Rental Group PTY Ltd Full time $120,000 - $180,000 per year

    Introduction:Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years' experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+ branches and...

  • Branch Manager

    6 hours ago

    QLD- Brisbane inner, Australia NAB Full time $80,000 - $120,000 per year

    Branch Manager - StrathpineOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.In the role of Branch Manager, you'll empower a dynamic...

  • Branch Manager Relief

    6 days ago

    Gympie QLD, Australia Coates Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.The next step in your career starts here…We're looking for a people-focused leader with...

  • Branch Operations Manager

    2 days ago

    Gracemere QLD, Australia maas group Full time $80,000 - $120,000 per year

    Nationwide Machinery was founded by Managing Director David Rooke over 20 years ago. With one of the largest ranges of machinery in Australia, Nationwide is proud to sell machinery to a range of customers across Australia and the World.Nationwide Machinery is proud to be part of MAAS Group (ASX: MGH). Maas Group is a multi-national company experiencing...

  • Branch Coordinator

    4 days ago

    Acacia Ridge QLD, Australia 'COS Full time $50,000 - $80,000 per year

    An exciting opportunity exists to join one of Australia's high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our...

  • Branch Administrator

    5 hours ago

    Dalby QLD, Australia CSE Global Full time $60,000 - $80,000 per year

    CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.We design, supply and install telecommunications solutions to help our clients keep their workforce safe and...

  • Branch Staff

    2 weeks ago

    QLD - Garbutt - Duckworth Street, Australia Reece Full time $60,000 - $80,000 per year

    Branch Staff - TownsvilleAbout Bathroom LifeWe create dream bathrooms.If you're a fan of home improvement programs like 'The Block', then you might already know that for over 100 years, we've turned dream bathrooms into reality. With over 10,000 people located in 900+ branches globally, we're Australia's leading supplier of bathroom and plumbing supplies....

  • Customer Service Officer

    12 hours ago

    Buderim, Australia Bank of Queensland Full time

    **About the Role** - Seeking passionate Customer Service Officer to join the BOQ team - Working across the Buderim and Caloundra Owner Managed Branches (Split role with rotating weeks between branches) - Open to being a full time or part time opportunity As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing...