Clinical Facilitator

The role

The Clinical Facilitator (CF) role provides advanced clinical and problem-solving skills, expert planning and coordination skills to ensure provision of education and quality services that are aligned to the delivery of safe and quality care as well as service and organisational goals.

• Advanced level of decision making in collaboration with a multi-disciplinary team.
• Apply professional and clinical expertise in collaboration with nursing and multi-disciplinary stakeholders.
• Provides leadership in clinical decision making to coordinate care for consumers of the Health Contact Centre.

Key responsibilities:

• Able to practice in complex situations integrating theory, practice and experience while providing support and direction to nursing staff.
• Participate in developing, evaluating and updating clinical service procedures, protocols, standard and guidelines.
• Maintain the safety of consumers by identifying risk and undertaking safe work activities within the environment.
• Consult and provide nursing advice on the development and application of quality and risk management frameworks.
• Provide support, guidance, mentoring, preceptorship, role modelling and promote cooperation and collaborative teamwork.

About you

We are searching for someone who:

• Advanced level of clinical knowledge, expertise and conceptual skills to translate strategy into innovative clinical practice solutions to achieve consumer-focused outcomes.
• Experience in designing and implementing clinical services and/or programs in public and/or private healthcare services and facilities including co-designing services with consumers. Experience in Virtual Care service delivery is highly desirable.
• Extensive experience in program and project management including the ability to oversee the development and implementation of plans by team members.
• Advance leadership skills to successfully lead and manage a small team, set direction, motivate and inspire staff, and promote an environment where staff are valued, developed and coached to perform at their full potential.
• Proven ability to establish and maintain effective and collaborative relationships and high level of interpersonal, verbal, and written communication skills.
• Extensive experience in strategic and operational engagement with internal and external stakeholders to negotiate an agreed position.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.