Clinic Coordinator

About the role
Dental 99 is seeking a highly skilled and customer-focused Clinic Coordinator to join our team in our Marayong location. Patient care is our priority which is why our coordinators are called a patient concierge. and you will be responsible for providing exceptional customer service and ensuring a seamless patient experience from the moment they walk through our doors. This is a full-time position, offering a competitive salary and a range of great benefits.

What you'll be doing

• Greet and welcome patients in a friendly and professional manner
• Assist patients with check-in and check-out procedures
• Manage patient inquiries and provide information about our services and treatments
• Schedule appointments and manage the clinic's appointment calendar
• Maintain patient records and files in an organized and confidential manner
• Liaise with the clinical team to coordinate patient care
• Contribute to the overall smooth operation of the dental clinic

Dental99 is a leading provider of high-quality dental services, committed to delivering exceptional patient care and promoting optimal oral health. With a strong focus on innovation, we are dedicated to staying at the forefront of the latest advancements in dental technology and techniques. Our talented team of dental professionals takes pride in their work and is passionate about making a positive impact on the lives of our patients.

Requirements

• Previous experience working in a customer service or patient-facing role, preferably in a healthcare or dental setting
• Strong communication and interpersonal skills, with the ability to interact with patients, colleagues, and other stakeholders in a warm and professional manner
• Excellent organizational and time management skills, with the ability to multitask and prioritise effectively
• Proficient in using computer systems and software, including patient record management systems
• A keen eye for detail and a commitment to maintaining high standards of accuracy and confidentiality
• A friendly, positive, and patient-centric attitude

Benefits

• Competitive salary
• Comprehensive dental benefits
• Ongoing training and professional development opportunities
• A collaborative and supportive team environment
• Opportunities for career advancement