Field Instrument Service Technician

2 weeks ago

Sydney, New South Wales, Australia Trescal Full time $70,000 - $120,000 per year

As the world leader in calibration services, we provide precision calibration expertise in every industry, geography and instrument across the world. Trescal combines the power of an international group, a dense network of technical experts and responsive local laboratories. Become a part of Trescal and leap forward in your career path

As a service company, our people are at the heart of what we do. We provide training programs, engagement with local communities and a commitment to improve the world around us, inch by inch.

If you want to work for Australia's number one calibration company. If you want the benefit of being part of a technical team and growing your skills. If you are passionate about providing exceptional customer experience to your customers, then we want to hear from you.

The Role

The candidate should ideally have a strong process instrumentation background and solid experience in the calibration of a wide variety of instruments.

Previous exposure to ISO9001 quality systems, GMP environments and the requirements associated with NATA endorsed calibrations would be viewed favorably, as would solid customer facing experience.

Well developed analytical skills and a high level of detail, along with ability to work as part of a team and autonomously would be desirable skills for this role.

A drivers licence is essential as a fully maintained company vehicle will be supplied.

A competitive salary will be offered to the right candidate, including a company vehicle, uniform, mobile phone, tablet computer and paid overtime"

The successful candidate must have working rights within Australia.

Responsibilities and Duties:

  • Provide calibration, fault finding, repairs and maintenance to our customer's electronic, pneumatic, mechanical and hydraulic instrumentation.
  • Plan and install new instrumentation as required by customers.
  • Maintain a high level of technical competency, ensuring that diagnosed and repaired instruments or systems can be returned to service with minimal disruption to customer processes.
  • Take responsibility for tasks assigned and complete them within set timeframes with minimal supervision.
  • Complete and present service & repair report within set timeframe.
  • Liaise with customers and keep them informed regarding work progress.
  • Accurately enter calibration data into CALtrack and produce necessary documentation, certificates, and reports.
  • Ensuring that delivery of documentation meets customer expectations and Trescal timelines.
  • Follow Job Pack guidelines and prepare for job execution, including preparation of test equipment & tools.
  • Maintain communications with co-ordinator and supervisor to ensure that jobs progress efficiently and safely.
  • Provide an exceptional customer experience.

Key requirements:

  • Hold a trade certificate in instrumentation (either Cert III or Cert IV) highly favorable
  • Electrical reconnect / disconnect license highly regarded
  • Calibration experience in instrumentation
  • Customer focused

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