
Business Analyst – Freight Forwarding
2 weeks ago
Job Overview
We are seeking a strategic Business Analyst to drive operational excellence and technological innovation in a dynamic, forward-thinking organisation. The ideal candidate will be a critical thinker and change agent who transforms complex business challenges into streamlined, data-driven solutions.
Key Responsibilities
Area Of Impact And Specific Accountabilities
Systems Management : Provide specialized support for critical ERP (CargoWise One) and IT management systems
Strategic Analysis: Lead comprehensive business process analysis and optimization
Technology Integration: Develop and implement advanced analytics systems
Project Implementation: Facilitate cross-functional workshops to gather and translate business requirements
Data Insights: Create actionable recommendations through sophisticated data mining and visualization
Cyber Security Alignment: Integrate security risk assessment into business process design
Change Management : Design and execute comprehensive change management strategies
Qualifications & Experience
Educational Requirements
Bachelor's Degree in Logistics, Information Systems, Software Engineering, Analytics
CargoWise One Specialist Accreditation
Cybersecurity Risk Management Certification (Desirable)
Technical Proficiencies
Advanced analytics skills using:
CargoWise One
Statistical packages
Power BI
SQL and Python
Proficient in Microsoft Office suite - Word, Excel (Advanced), Visio
Professional Expertise
Minimum 2 years' experience in Freight Forwarding
Proven track record implementing complex application software
Comprehensive understanding of end-to-end business functions
Practical experience in statistical analysis through the use of statistical packages, Power BI, SQL and Python
CargoWise One – Specialist Accreditation
Project Management experience
Core Competencies
Exceptional communication skills
Workshop facilitation expertise
Strategic problem-solving
Collaborative team approach
Adaptability and continuous learning mindset
Strong sense of urgency
Behavioral Expectations
Resilience: Embrace change, communicate openly and honestly
Direct interaction: Commit to quality interactions directly with stakeholders
Collaborative Spirit: Value team contributions and cross-functional engagement
Result-Driven: Commit to quality outcomes and efficient resource utilisation
Strategic Planning: Prioritise effectively and respond flexibly to challenges
What We Offer
Opportunity to drive meaningful business transformation
Professional development and growth potential
Competitive compensation package
Application Process
Qualified candidates should submit a comprehensive resume highlighting their analytical achievements, technical skills, and transformational impact in previous roles.
Note to Candidates:
This role is ideal for a proactive professional who thrives on turning complex business challenges into change and data-driven solutions. If you're passionate about driving organisational efficiency and have a track record of impactful business analysis.
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