Village Administrator

About Keyton

With over 75 villages and more than 17,000 residents nationally, Keyton is Australia's leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Keyton Perks & Benefits

• Generous leave entitlements, including 4x wellbeing leave days
• Training and working with a supportive and fun team
• Thrive as part of a strong team in an exceptional work environment
• Career development and growth opportunities
• Employer referral program
• Reward & Recognition Services
• Employee Deals
• Health & Wellbeing and Reward Program
• Unmind mental wellbeing app access
• Excellent company benefits and discounts on offer
• Discounted health insurance, annual vaccinations and skin checks
• The opportunity to make a meaningful impact in the lives of our residents

Your Day on A Page

We are excited to announce that our lovely team at Keperra Sanctuary are currently seeking an enthusiastic, committed, customer focused Village Administrator to join them on a Full-time basis.

Keperra Sanctuary offers a rare blend of tranquility and convenience, set within 100 acres of native gardens, that bring the beauty of nature right to your doorstep. Tree-lined streets create a peaceful, homely atmosphere, while the freshwater lake adds a touch of serenity to daily life.

Your role will involve providing exceptional customer service to our residents and visitors, as first point of contact supporting the general operation of the village as well as providing direct support to the Village Manager. In addition to this, your tasks will include assisting on reception, data management and managing enquiries from residents and guests.

At Keyton, we are one team, and our Village Administrator will embody our values every day:

• Connect as One Team: Collaborate with other staff members to ensure smooth daily operations and effective communication.
• Realise the Opportunities: Identify and address the needs of residents and visitors promptly, providing solutions and support.
• Make Room for Kindness: Create a welcoming and inclusive atmosphere where everyone feels valued and respected.
• Find the Fun: Maintain a cheerful and positive demeanour, contributing to a lively and enjoyable environment.
• Lead with Heart: Interact with residents and visitors with genuine care and compassion.

About You

For this role, excellent diligence and organisational skills, coupled with the ability to work autonomously to complete tasks and your strong customer service skills, combined with your resilience in navigating and resolving conflicts, will enable you to effectively consult with our residents and visitors.

To be successful in your application, you will have the following;

• Administration and demonstrated customer service experience
• Experience with Microsoft Office (Outlook, Word, Excel) and ability to pick up new systems
• Excellent verbal and written communication skills
• Be highly organised and able to prioritise competing tasks
• Willingness to learn and professionally develop
• A professional, initiative-taking and can-do attitude.

Ready to Join the Fun?

If you're passionate about leading a vibrant and caring community for independent living seniors, we'd love to hear from you Apply now and be a part of something truly special.

Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Administrator opportunity and explain how your skills, qualifications and interests align with our requirements.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.