Assessment and Planning Officer

Join Our Growing Team at Holstep Health

Merri Health is now Holstep Health - a new chapter in delivering high-quality healthcare to our communities.

Assessment and Planning Officer

• Fixed-term until 30th June 2026
• Fulltime / 0.8 FTE
• SACSE Level 4
• Preston based

Join one of Victoria's biggest community health providers with great work culture. Make a real difference to the lives of carers by contributing at leadership level, ensuring effective and efficient service delivery. A full-time role based at Preston, Victoria with options to work up to 40% time from home.

Your new organisation

Holstep Health (formally known as Merri Health and Banyule Community Health) is a new chapter in delivering high quality health carer and support services to our communities and is one of the largest community health services in Victoria.

Holstep Health and its consortium partners (Alfred Health, Grampians Health Services, Barwon Health, Bendigo Health Care Group, Goulburn Valley Family Care Inc. and Uniting (Victorian and Tasmania) Ltd.) are responsible for Carer Gateway in Victoria. Carer Gateway is an Australian Government's initiative to support Carers, who can be parents, partners, spouses, young people and children, other family members, friends or neighbours. A carer provides support to someone who needs help managing at home or in the community because they are ageing, living with disability, a mental illness or a chronic medical condition.

Your new role

Assessment and Planning Officers are responsible for undertaking assessments and developing goal directed care plans for carers with a view to achieving outcomes that will improve their quality of life. They also facilitate carers' access to respite and other support services including the purchase of services when appropriate.

As an Assessment and Planning Officer, you will:

• Undertake holistic assessments using the Carers Star and develop goal-directed care plans which meet the individual, physical and emotional needs of carers and strengthen the caring relationships.
• Provide carers with assistance to navigate, coordinate and access other supports and services (including through My Aged Care, the NDIS etc.).
• Work as part of a close-knit multi-disciplinary team.
• Develop and maintain formal service networks with community service providers to ensure responsive and effective service provision for carers.
• Maintain comprehensive and up-to-date records and case notes in the client management system ensuring case notes and other client information is recorded according to service standards and practices.

What You'll need to succeed

• Bachelor qualification in Social Work, Psychology or equivalent discipline with a minimum of 3 years demonstrated experience at a similar level.
• Solid understanding of holistic, person-centred assessments, goal planning and service coordination.
• Sound knowledge of the community care sector and appropriate referral pathways.
• Great organisational and interpersonal skills, adaptability and enthusiasm.

What we offer

We offer a diverse, inclusive and flexible environment which encourages you to bring your whole self to work. As the successful applicant you'll be joining an organisation where you will be supported to grow, learn and develop your skills to reach your potential. You will also have access to generous salary packaging, purchase leave and flexible work arrangement options.

What you need to do now

Please start by reviewing the attached position description. Take a few minutes to learn more about us on our website, and if you are ready to apply, please send your CV and cover letter to Ivy Rangel -

Applications Close 29/08/2025

We encourage you to apply soon as we will review applications as we receive them and might conduct interviews before the closing date. Only shortlisted candidates will be contacted.

What else do I need to know

Preferred candidates will be subject to comprehensive reference and pre-employment background checking conducted by Holstep Health prior to an offer of employment, including criminal record history check, NDIS worker screening and other employee screening and credential checks as determined by the position description.

All candidates must have the right to work in Australia. Holstep Health is an equal opportunity employer and is committed to ensuring a safe environment for children and young people.

Applications Close: 05 Sep 2025