Head of Strategic Partnerships and Governance

If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. 

For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years. 

If we do our job well, we genuinely add to the prosperity of our country and its people. 

The Head of Supplier Relationships is responsible for leading the governance, performance, and strategic management of primarily CPS 230 material contract suppliers—both internal and external—across AMP's Superannuation and Investment business. This role ensures effective oversight of key supplier contracts in insurance, investments, product governance, and administration, supporting AMP's commitment to delivering strong member outcomes and maintaining regulatory compliance. The role works in deep collaboration with Superannuation Product, Investment Product, Operations, Risk, Workplace Accounts, and cross-functional partners, including the Trustee Office.

How you'll make an impact

Supplier Governance & Performance Management

• Lead and govern relationships with agreed CPS 230 material contract suppliers primarily focussed on insurance, ensuring robust oversight and compliance with AMP's risk appetite and regulatory obligations.
• Monitor supplier performance against agreed KPIs and metrics, implementing corrective actions to mitigate risks and drive accountability.
• Partner with the Trustee Office to ensure timely and accurate reporting and delivery of agreed contractual obligations.

Strategic Supplier Engagement

• Act as the lead supplier negotiator for agreed material suppliers, driving value through commercial negotiations and contract management.
• Conduct regular research and benchmarking to identify emerging trends, risks, and opportunities in supplier domains, incorporating insights into supplier strategy and engagement.

Insurance solution management

• End-to-end solution management for the AMP Super insurance offer, including strategic planning, market analysis, collateral development, governance and reporting, and compliance oversight.
• Combine customer led insurance solutions with commercial considerations of overall risk pool management in conjunction with insurance partners and workplace distribution.
• Accountability of insurance disclosures to members and alignment of disclosures to insurance policies, processes and implementation.

AMP Super internal supplier reporting and member disclosure

• Strong engagement and profile with Superannuation Trustee, Investment Management and Administrator Boards.
• Internal governance of reporting requirements to internal boards. Requiring collaboration with internal business units and collation of data.
• Governance and coordination of activities for agreed policies supporting member disclosure production.

Collaboration & Leadership

• Collaborate closely with internal business units, such as Superannuation Product, Investment Product, Operations, and Workplace Accounts, to support agile business development and execution.
• Foster effective cross-functional relationships to ensure alignment and optimal delivery across the supplier landscape.

Continuous Improvement & Innovation

• Drive continuous improvement initiatives across supplier management processes, fostering a culture of innovation, efficiency, and customer-centricity.
• Champion the development and adoption of best practices in supplier management, ensuring AMP remains at the forefront of industry standards

What you will bring to the team

Ideally, you will bring the following experiences to this role: 

• 10+ years' extensive professional and management experience in supplier management, contract governance or procurement within financial services, superannuation and/or investments
• Experience in working with relevant regulators (e.g. ASIC and APRA), and current and proposed financial services regulatory and legislative requirements.
• Proven ability to manage large complex and material supplier contracts, ideally within a CPS230 context.
• Proven experience to deliver results through others via effective leadership and coaching
• Relevant experience as a senior adviser to Accountable Executives, and experience in being part of a senior leadership team with a focus on providing strategic risk advice and guidance or compliance advice, as well assisting in designing and implementing operational risk controls, controls testing and reporting.
• Demonstrated experience in "thinking outside in" – applying competitor and regulatory insights to inform action.
• Experience of working with a board of Trustees and delivering to SLA's and performance measures
• Previous experience in writing Board level reporting and preparing management insights and managing a governance function (e.g. Secretariat/ Committees/Frameworks)
• Strong experience in leading and implementing change
• Strong knowledge of regulatory requirements with specific reference
• Experience in identifying, assessing and addressing operational and other risks within a superannuation and/or investment business

You'll thrive here if…

If you can adapt from BAU to the ambiguous with ease, you'll do well here. Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you'll be expected to jump in and deliver across a variety of areas. Meaning, you'll be closer to the action and executive decisions that influence where we go next.

If you're someone that can hold their own, you'll find AMP quite liberating. 

Why we think you'll love working at AMP

Doing what we've always done is not an option, so your clever ideas will get airtime here. You'll be encouraged to speak up and try new things. If they don't work, we move on – better for it.

We know there's no one way of doing things. So, you won't have to sacrifice who you are or how you work to fit in here. We're inclusive and flexible in many of the ways you'd expect. And in some of the ways you wouldn't. As long as your health and wellbeing come first - at home and at work. 

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you'll find moments to connect, feel valued and do meaningful work. 

Whether it's through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have. 

We believe in the power of inclusion and diversity

We're dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers. 

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process. 

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.

Ready to create your tomorrow?

If you're someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don't procrastinate We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.