Bike Mechanic

2 weeks ago

Brisbane, Queensland, Australia Specialized Australia Pty Ltd Full time $60,000 - $80,000 per year

Are you passionate about bikes, people, and delivering exceptional service? Join our team as a Bike Mechanic and become a key player in creating unforgettable experiences for riders in-store and beyond.

About the Role

As one of our Bike Mechanic's, you'll be the go-to expert for all things technical—leading premium builds and having a broad technical background. You'll work hands-on with riders, helping them get the most out of their gear and time on the bike. This role is perfect for someone who thrives in a fast-paced retail environment, loves problem-solving, and is eager to share their knowledge.

What You'll Do

  • You enjoy meeting and making a connection with riders and helping to repair their bikes
  • You love all things technical about bikes
  • Provide exceptional customer service and technical consulting
  • Accurately book and manage service jobs using scheduling software
  • Collaborate with Rider Care and Service teams to ensure seamless experiences
  • Stay up to date with the latest products and complete Specialized University training
  • Maintain a clean, organized, and welcoming workshop environment

What You'll Bring

  • 1–2 years' experience as a bicycle mechanic (retail experience preferred)
  • Strong communication skills and a passion for helping people
  • A love for cycling and enthusiasm for the Specialized brand
  • Ability to lift 25kg+ and stand for extended periods
  • Availability to work weekends as needed
  • Bicycle mechanic certification is a plus

Why Join Us?

  • Be part of a passionate, supportive team
  • Work with cutting-edge products and technology
  • Access to ongoing training and development
  • Access to great employee discounts across bikes and equipment
  • Opportunities to grow your career in the cycling industry

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