Prestart Consultant
20 hours ago
As we continue to grow and prepare to launch an exciting new brand, we're looking for a passionate and experienced full-time Prestart Consultant to join our dynamic team.
About the Role
This role is central to creating a smooth, positive, and memorable experience for clients as they make key decisions about their new home. You will lead clients through the entire Prestart journey, from their initial selections to the finalisation of documentation, delivering exceptional service, clear guidance, and precision throughout.
Working across a diverse range of projects, from first homes to custom luxury builds, you will ensure every client enjoys a tailored and thoughtful Prestart experience, underpinned by care and attention to detail.
Your Responsibilities
- Guide clients through the selections process, ensuring clarity around documentation, and available customisation options
- Conduct Prestart Selection Meetings with professionalism, empathy, and a strong focus on delivering an exceptional client experience
- Prepare and process plan and addenda changes with accuracy and attention to detail
- Liaise professionally and effectively with clients and internal departments to keep the project running smoothly
- Stay updated on product offerings, industry trends, and regulatory changes to provide informed advice to clients
- Compile and update mood boards and selection schemes for internal design references, and client selections
- Manage the online selections portal (Constructive) for client selections, ensuring all product data, imagery, and options are accurate and current
About You
- Proven experience conducting Prestart Meetings and managing variations/addenda changes (non-negotiable)
- A qualification in Interior Design (preferred)
- Experience using Constructive online selections portal (preferred)
- Exceptional communication and customer service skills
- Strong attention to detail and ability to interpret technical documents and plans
- A proactive, adaptable attitude with excellent time management
- Proficiency in Microsoft Office and CRM systems (Truth Engine experience a plus)
- Solid understanding of the residential building process
- A professional, well-presented demeanor
What We Offer
- A full-time role within a thriving, fast-growing company
- A dynamic and supportive team culture
- Career development and mentoring from experienced leaders
- A modern, tech-enabled workspace using Truth Engine software
- Free onsite parking
- Be part of a team that's passionate about delivering exceptional client experiences and building quality homes.
Why Omni Projects?
Founded in 2021 by respected builder Luke Aveling, Omni Projects has grown through strong client referrals and quality-driven results. We're financially stable, forward-thinking, and driven by a passion for excellence. As we continue expanding, we remain committed to providing a collaborative, innovative, and fast-paced workplace where everyone's contributions are valued.
You will work under the guidance of Pauline Henderson, our experienced Client Services Manager and qualified Interior Designer with over 15 years in the industry, delivering outstanding service across everything from first homes to custom luxury homes.
Ready to Apply?
Submit your resume and a cover letter detailing your relevant experience and why you'd be the perfect fit for Omni Projects.
For queries, contact Pauline at
(Please note: Only shortlisted candidates will be contacted. No agencies.)
