Operations & Accounts Administrator

At TL Consulting, we simplify modern complexity with advanced, sustainable engineering. As a proudly Australian-owned consultancy with over 15 years of experience, we empower businesses to innovate and achieve measurable outcomes through scalable, cloud-native solutions. Our 50+ consultants operate across key sectors including banking, financial services & insurance (BFSI), government, retail, education, and entertainment. This cross-industry expertise allows us to deliver customer-centric solutions that combine deep technical capability with a clear understanding of each client's strategic vision. Our approach leverages proven, scalable blueprints tailored to your business direction—enabling accelerated outcomes, maximized ROI, and sustainable long-term adoption.

We maintain strategic partnerships with organizations that share our vision for a cloud-native future. Through our collaborations with Microsoft, GitHub, and Databricks, we ensure our capabilities stay aligned with evolving best practices. These partnerships also provide access to innovation programs, co-funding opportunities, and dedicated support—helping us accelerate time-to-value for our clients.

About the role

The Operations and Accounts Administrator support the smooth running of day-to-day business operations through efficient administrative coordination and accurate financial processing. The role provides essential support across operations, finance, and general administration, ensuring that internal workflows are organised, records are maintained accurately, and stakeholders receive timely assistance. This position contributes to operational efficiency, compliance, and continuous improvement across the organisation.

Key Responsibilities:

Operations

• Coordinate the end-to-end onboarding process for all new hires (employees and consultants), including preparing employment offers, managing pre-employment checks, and ensuring all systems, access, and equipment are fully provisioned for Day 1.
• Coordinate the full offboarding lifecycle, including deactivation of access, equipment recovery, and adherence to internal controls.
• Assess and track contract extensions, maintaining accurate engagement and resource records across the organisation.
• Oversee BAU operational activities such as stationery procurement, Building Manager liaison, and coordination with IT support services.
• Administer core people process including probation reviews, salary adjustments, and promotion cycles, ensuring timely communication and completion.
• Maintain business-wide resourcing and operational reporting to support leadership decision-making.
• Manage new starter technology and access setup, including Office 365 accounts, desktop configuration, security software deployment, printer configuration, and email signature setup: issue security access cards for all new staff.
• Maintain the organization's assets and tool registry, including allocation, tracking, and lifecycle management of hardware (laptops, mobiles, desktops).
• Ensure organizational filing systems are accurate, current, and compliant with document management standards.
• Establish and monitor effective record-keeping procedures, ensuring data integrity, confidentiality, and compliance with organizational policies.
• Promote and uphold workplace health and safety requirements, ensuring a safe and compliant work environment.

Accounts / Finance Support

• Monitor and follow up weekly timesheet submissions to ensure accuracy, completeness, and timely payroll processing.
• Prepare and maintain company credit card reconciliation records, ensuring all expenditure is accurately captured and supported by documentation.
• Process invoices, purchase orders, and employee expense claims in line with financial policies and required timeframes.
• Conduct supplier payment runs and end-of-month payroll processing, ensuring all payments are verified, authorised, and compliant with internal controls.

Experience & Skills:

Experience:

• General Operational experience (i.e. monthly stationary orders, Building Manager liaison, IT support liaison etc.) servicing the consulting, services, or technology industry.
• Administrative experience in processing employment agreements, contract extensions, on-boarding and induction
• Strong understanding of accounts payable/receivable and payroll processes
• Proficient in excel and accounting/ERP systems (e.g. Xero, Jobadder, Astute or similar)

Skills:

• Excellent written and verbal communication skills with a demonstrated ability to manageand communicate up and acrossto secure buy-in and deliver solutions.
• Excellent people skills. Ability to communicate with clients, management, team members and peers.
• Committed to continuous improvement and delivering excellence in customer service.
• Works collaboratively with key stakeholders (both internal and external) to deliver effective and successful outcomes.
• Highly proactive. Choosing to take initiative and ownership of tasks.

This is a Sydney based, permanent opportunity and will be hybrid in nature. No agencies please. Candidates must have valid visa with full work rights in Australia. Visas will not be transferred or sponsored.

TL Consulting Group understands the importance of fostering a diverse and inclusive workplace. We are committed to ensuring that everyone, no matter their gender, identity, sexual orientation, race, ethnicity, religion, disability, or age, has equal access to opportunities. We warmly welcome applications from all individuals, including Aboriginal and Torres Strait Islander peoples, members of the LGBTQI+ community, and individuals with disabilities.