Ward Clerk

2 days ago


Wentworthville, New South Wales, Australia Westmead Rehabilitation Hospital Full time $60,000 - $80,000 per year

About Aurora Health

Aurora Healthcare is proudly Australia's leading private specialty healthcare group focused on innovative and accessible health care solutions across mental health, rehabilitation, specialty medical and community services. We operate 16 private hospitals and community services in major cities and key regional areas along with exciting growth projects on the agenda. Being part of Aurora Healthcare means you are part of a group that embraces excellence, education, research, and technology and empowers our people to deliver better health outcomes for people every day.

About the Role

Westmead Rehabilitation Hospital is seeking dedicated and enthusiastic Administration Officer to join our dynamic team. Our well-established facility includes 65 rehabilitation beds, a hydrotherapy pool, and fully equipped gyms, providing care for patients on their rehabilitation journey.

As an Administration Officer, you will play a vital front-line role in delivering exceptional customer service to patients, families, and healthcare professionals. You will support our clinical and Allied Health teams with a wide range of administrative duties, helping to ensure the smooth and efficient operation of the hospital.

Key Responsibilities

  • Provide friendly, professional customer service to patients, visitors, and staff
  • Respond to enquiries promptly and effectively, in person, by phone and email
  • Deliver accurate and timely administrative support to the Clinical Unit and Allied Health teams
  • Maintain patient records and hospital systems with a high level of attention to detail
  • Collaborate with other administrative staff to support daily hospital operations

About You:

  • Must be able to work a minimum of 3 days a week Monday to Friday.
  • A passion for delivering excellent customer service and supporting patient care
  • Professional communication skills and a warm, empathetic approach
  • Strong attention to detail and ability to multitask in a fast-paced environment
  • Previous experience in healthcare administration or a customer-facing role preferred
  • Proficient in Microsoft Office and hospital information systems (or willingness to learn)

If you are a motivated and compassionate individual with a strong customer service focus, we would love to hear from you