Injury Management Case Officer

Injury Management Case Officer - Disability Targeted Role

Location Negotiable (pending campus availability)

Permanent Full-time

$91,081 - $100,536 package includes base salary ($80,246 - $88,576) per annum) plus employer's contribution to superannuation and annual leave loading

TAFE NSW is committed to building a workforce that reflects the communities we serve. People with disability are encouraged to apply for this targeted role and greater consideration will be given to their application in order to improve access to employment and career opportunities.

At TAFE NSW, we are dedicated to life-changing impact.

That's why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone's world. Whether that's inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and a variety of flexible working options.

About the role

We are seeking a proactive and detail-oriented Injury Management Case Officer to support effective injury management and return-to-work processes. In this vital role, you'll coordinate claims, maintain accurate records, and liaise with employees, managers, insurers, and healthcare providers to ensure timely case progression and compliance with legislation.

About You

To succeed in this role, you'll bring an understanding of injury management and a genuine commitment to supporting others through recovery and return-to-work processes. Whether through formal qualifications or relevant experience, you're confident working within compliance frameworks and contributing to positive outcomes in a dynamic environment.

To find out more about the role, click to view the Role Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible environment where dignity, trust, respect, and the promotion of diversity and inclusion are valued. An environment where our employees can participate, bring your whole self to work and connect with community through our many staff networks including TAFE-Ability.

If you require an adjustment in the recruitment process, please contact the Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now

Applications close 11.55pm AEDT Sunday 2 November 2025

To apply for this role, click on 'apply' and provide:

• Your current resume (PDF)
• Certified copies of your qualifications (if applicable upload in one PDF)
• A cover letter outlining how your capabilities, knowledge and experience meet the essential requirements of the role (1 page, PDF)
• Response to one (1) targeted question when prompted in the application form (max 300 words)

Targeted Question: Provide an example that demonstrates your ability to manage injury-related case documentation and data systems within a legislative compliance framework. Include how you have used records management systems to support return-to-work programs and contributed to process improvements or reporting that enhanced injury management outcomes.

General recruitment and adjustment enquiries: contact Paula Zacharakis Petsis, Talent Acquisition Advisor, ,

Role-specific enquiries: contact Amy Lee, Injury Management & Workers Compensation Manager,

For helpful insights into preparing your application, TAFE NSW's recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

Location is negotiable across our TAFE NSW campuses. Please note your preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

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