Associate CLS

• Join our Customer Lending Solutions team based in Roma, QLD
• Be supported to learn and grow whilst developing the career you want
• Bring your passion to support our customer and communities to Business & Private Banking

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of an Associate, CLS, you will join the Customer Lending solutions Team that's doubling down on customer obsession.

Each day, you'll go above and beyond to:

• Create and prepare, or assist in the creation and preparation, of lending submissions. Including obtaining and collation of information for customers.
• Perform credit analysis, financial modelling, and interpretation of customers financial information.
• Delivering a superior customer experience by managing the end to end lending process, maintaining accountability, and engaging the necessary internal/external contacts.
• Developing strong customer relationships to identify opportunities and build advocacy.
• Contributing to, and actively participating in, team meetings, continuous improvement practices and sharing of skills and knowledge.

We're looking for the best and brightest to deliver the best for our customers. You'll need:

• Knowledge and experience of lending processes and credit experience.
• Minimum of 1 year experience in banking.
• Proven experience with financial analysis.
• Understanding of policy and verification requirements
• A willingness to continue learn and strive to achieve positive customer outcomes.

How we will support you

Our Associates are key to supporting our bankers as they support our customers.  If you are looking for a role that gives you a platform to build your career in credit lending and assessment, this is the role for you.  We offer a training program where our highly supportive leaders will provide you with the knowledge and tools to be a high performing Complex Lending Solutions Associate with a mix of hands on learning and training.

We respectfully ask candidates to hold any questions for the phone interview, where we'll discuss the role in detail and answer any questions. This helps to ensure a focussed, efficient and fair application process. The talent acquisition team looks forward to addressing all inquiries at that time if your application progresses.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated.

Build your career with NAB

At NAB, we encourage our colleagues to invest in their skills, experiences and careers. To put your best application forward, we recommend firstly reviewing the job advertisement and the Role Purpose Statement (also known as the position description – this is linked to the job advert). This will give you a clear idea of what the role entails. If the opportunity excites you and aligns with your career aspirations, you should seek your People Leader's endorsement and apply.

Note: all NAB colleagues are encouraged to have a minimum of 18 months tenure in their current role.

Feel free to reach out to the Talent Acquisition Team with questions but please note, to ensure we run a fair and equitable process for all colleagues, we'll often guide you to apply through the process outlined above.

Looking for career advice?

We're excited about your interest in this opportunity For personalised career advice and to discuss your growth within NAB, please speak with your People Leader. They know your journey best and can offer the most relevant support and guidance. Additionally, please visit CareerU or Careers at NAB for useful tips and tools. Our Talent Acquisition Consultants are dedicated to the hiring process and will not have the full picture of your career path.

We wish you the best of luck with your application Application updates will be shared with you from PageUp (our recruitment system). We recommend you filter our current opportunities to your preferred location before applying.  If you require any adjustments to the recruitment process or the role, please let the Talent Acquisition Consultant know.