Duty Manager Leisure

Company description:

The City of Canterbury Bankstown is one of the largest Council's in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents.

Job description:

The role

We are seeking an energetic and safety-focused Duty Manager - Leisure & Aquatic Operations to lead the day-to-day operations across our award-winning aquatic centres. You'll provide frontline leadership to lifeguards and facility staff, ensuring safe, clean, and customer-centred environments for all patrons. This role is crucial to delivering a high-quality leisure experience across CBCity's aquatic facilities.

Duties will include but not be limited to:

• Lead aquatic staff and maintain a safe, welcoming environment for patrons

• Supervise daily operations across aquatic centres including plant operations and water quality

• Manage incidents, enforce safety protocols and respond to emergencies when required

• Train and mentor pool lifeguards, ensuring compliance with SWP 15 and facility-specific plans

• Coordinate facility maintenance, equipment use, and chemical storage practices

• Support continuous improvement of aquatic services, programs and procedures

• Maintain accurate records and ensure compliance with health, safety and council procedures

• Work flexibly across all aquatic locations within CBCity, including weekends and evenings

For a full list of duties, click HERE to review the position description.

You will have

• TAFE NSW Pool Operations or RLSSA Technical Operations (or equivalent)

• Royal Life Saving Pool Lifeguard Certificate

• Senior First Aid Certificate

• Current Working with Children Check

• Demonstrated experience in leisure and aquatic centre operations

• Strong knowledge of aquatic safety standards and emergency procedures

• Experience in cash handling and customer service

• Ability to swim 200m continuously within 6 minutes

• Availability to work across a 7-day roster

The salary for this opportunity starts at $77, Grade E, Step 1) plus 12% super.

Click HERE to access salary information for all steps within the designated Grade.

What's on offer

• Permanent full-time role across CBCity aquatic venues

• Be part of a team committed to community health, safety and inclusion

• Access to modern leisure facilities and support for career development

• Flexible rostering and leave benefits under Local Government conditions

• Work in a team environment that promotes safety and professionalism

For more information, please contact Lachlan Hansen - Team Leader Leisure & Aquatic Operations at

You will need to submit your application via the 'Apply' button below and create a login using your email address and upload a:

• Resume; and

• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close 31st of October

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.