Sales assistant

AutoTest Products is a well-respected 100% Australian owned & operated company known for our commitment to quality equipment for the Automotive market.

We manufacture and distribute state-of-the-art vehicle testing equipment.

Founded in 2000, with product design and compliance roots dating back to 1983, our focus is on developing and testing and diagnostic instruments. We invest in research and product development., and Our in-house product designers and engineers are consistently at the forefront of developments.

AutoTest offers a collaborative culture, that supports a growth mindset, and cultivates continuous improvement. We value our people and are committed to providing a positive professional work environment, with learning opportunities to support your career development. We offer an environment where people can thrive in an inspiring, safe and friendly community of passionate individuals.

The Opportunity

We are seeking a dynamic and customer focused person to build strong relationships and provide a high standard of sales support to our Corporate and Industry customers. This is a great opportunity for an organised, efficient person with a proven sales track record, who wants to join a high performing team, and work with quality products.

Key Responsibilities

Working directly with our Managing Director, Product Development Manager and Marketing Manager your responsibilities will include:

• Establishing and maintaining strong, long-term relationships with new and existing customers.
• Developing sales plans to strategically grow business profitably, identifying new business opportunities within your defined responsibility.
• Responding to requests for quotations and information in a timely manner.
• Processing customer orders and ensuring jobs are tasked to production in a timely fashion.
• Collaborating with the team to achieve company KPIs.
• Utilising ERP system to produce quotations, process orders, and invoices.
• Answering telephone enquiries and meeting with customers, to identify customer requirements and demonstrate product features.
• Meeting monthly sales requirements for your allocated portfolio
• Growing client accounts, customer retention and cross selling of products and services
• Providing excellent service to clients through end-to-end responsibility.
• Proactively following up on quotes to maximise sales pipelines and opportunities.
• Ensuring CRM system is kept up to date with lead and sales pipeline opportunities.
• Proactively resolve issues and escalate issues as required.
• Providing accurate forecasting, monitoring, and reporting on sales & account activities.
• Monitoring account performance, identify areas for improvement, and implement corrective actions.
• Representing the company at industry events and meetings as required.

Qualifications, Skills & Experience:

• Sales or Customer Service experience.
• Current Drivers' Licence.
• Exceptional relationship-building and interpersonal skills.
• Excellent communication, presentation, and negotiation abilities.
• Experience in CRM, sales management software and Microsoft Office suite.
• Self-motivated, results-oriented, and highly organised.
• Proven ability to work independently and as part of a team.
• Willingness to attend trade shows and travel as required.
• Self-motivated, able to plan, prioritize and deliver to deadlines.
• A self-starter able to work and make decisions with minimal guidance.
• Enthusiasm for learning and working on new projects.
• Effectively exercise discretion and independent judgment.
• Fluent in English, written and verbal. Strong written and verbal communication skills.

Benefits of joining AutoTest Products:

• Competitive remuneration package aligned with your experience and qualifications.
• Opportunity to work for a well-established and secure organisation.
• Positive workplace with an ongoing commitment to continuous improvement and your development.

Hours:

This is a full-time position, Monday to Friday.

OUR CULTURE and TEAM

We pride ourselves on providing a supportive culture and values which include respect, integrity & trust, teamwork, ownership and passion. We offer our team competitive salaries, regular team gatherings, great location close to public transport and we are in a vibrant precinct.

There will also be opportunities for professional development and career growth.