Practice Manager

6 days ago

Mackay, Queensland, Australia EyeQ Full time $90,000 - $120,000 per year

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

Join us at EyeQ Optometrists– become part of our family and help make a real change in your community

We are currently looking for a Store Manager to lead our Mackay team. We are searching for a strong retail manager to strengthen the team and continue to make a difference in the community, in our large heritage store.

No optical experience is required – we provide excellent training to ensure you feel supported and confident providing our customers with a personalised experience.

At EyeQ we are honoured to have looked after the eye care needs of our communities for many years. We are known for our high standards of clinical care, with a focus on building lifelong patient relationships. We apply that same approach to our team members.

Join us in caring for our community, while progressing your retail and leadership career

Why us?

  • Uncapped, monthly bonus scheme
  • Generous yearly product allowance and Family & Friends discounts
  • Personal and professional development opportunities in a friendly team environment

Your responsibilities

  • Support, coach, and motivate your team to meet and exceed store targets.
  • Cultivate a culture of continuous improvement through coaching and training.
  • Manage retail operations, including stock control, store policies and procedures, staff scheduling, and tracking sales team performance.
  • Deliver memorable customer service and exceptional product knowledge.
  • Create an engaging and positive working environment.
  • Recruit, lead, and inspire your team to succeed in store.

About you

  • You're a sales leader with a proven track record of strong achievements within a KPI structure.
  • Proven problem-solving ability and excellent relationship-building skills.
  • Exceptional time management and organisational skills
  • Previous leadership experience, ideally in retail

Passionate about helping people and making a difference to the local community? Join us Click Apply Now

Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in EyeQ.

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