Field Service Workforce Planner

Company description:

At Tip Top Bakeries, we're proud to produce an extensive range of wholesome sliced bread, muffins, crumpets, pies, and bakery snacks. Our purpose of 'Everyday Moments of Goodness' represents the lives we touch and the difference we make. Those moments that bring a smile, make us proud, or keep us safe, are moments we strive for through our work.

We take pride in supporting our people to learn, grow, and develop throughout their careers with Tip Top Bakeries. We believe in the power of an inclusive and diverse workforce and invest in meaningful initiatives to remove barriers and enable our employees to have a satisfying and rewarding career with us. Our vision for Tip Top Bakeries is an organisation where everyone belongs, everyone is valued, and everyone has equal opportunity.

Join the team and be part of one of our iconic brands like Tip Top, Abbotts Bakery, Bürgen and Golden.

Job description:

Are you passionate about workforce optimisation and ready to make a real impact in one of Australia and New Zealand's leading food manufacturing businesses? Tip Top is seeking a Field Service Planner to join our dynamic Field Sales team and help us deliver everyday moments of goodness to our customers.

As a Field Service Planner, you'll play a key role in creating effective, efficient and compliant resourcing and scheduling practices for our Field Sales merchandising workforce. You'll partner closely with sales leaders to ensure our teams are optimally deployed across geographical areas, enabling strong execution and performance.

Purpose of the Role

• Develop and maintain compliant and efficient rostering and routing practices
• Utilise workforce planning tools to support recruitment and scheduling
• Provide accurate and timely reporting to support performance insights
• Partner with sales leaders and People & Performance to forecast labour needs
• Drive continuous improvement in workforce management
• Champion safety and compliance across all planning activities

About You

The ideal candidate will have:

• Tertiary qualification in Business, Commerce, HR or related field (desirable)
• Experience in FMCG or similar fast-paced environments
• Strong Excel and workforce planning system skills
• Knowledge of industrial instruments (Enterprise Agreements, Awards)
• Excellent stakeholder engagement and communication skills
• Analytical mindset with a passion for problem-solving and process improvement
• Resilience and adaptability in managing change

Working with Tip Top, we offer many benefits including:

• Family-friendly policies including 12 weeks of paid parental leave, additional paid time off to ease back to work and ongoing superannuation contributions during unpaid parental leave
• Recognition and award programs, including access to our online rewards platform
• Health and wellbeing programs including access to our 24/7 Employee Assistance Program, and on-site physiotherapy services
• Flexible working options
• Access to an extensive range of internal trainings and development programs for your career
• Financial support for approved study pathways, as well as traineeship and apprenticeship programs
• Two paid volunteer days per year as part of our focus on Community Partnerships
• Novated Leasing Options

Start the Conversation

If this role sounds like you and you're eager to learn, grow, and help create everyday moments of goodness, we want to hear from you. To apply for this opportunity please submit your application by clicking on the 'apply now' button.

Our Recruitment Process typically consists of a brief, prearranged telephone or video call, followed by 1-2 interviews in-person or over Zoom/Teams. We're happy to adjust our recruitment process to support your accessibility needs. Let us know your needs in providing a positive, barrier-free recruitment process via phone on or email to . Please do not call to enquire about this position as the phone number is for requesting accessibility needs only.

During the recruitment process you may be required to complete pre-employment screening which include a medical (includes drug & alcohol testing) and a criminal record check.

At Tip Top we strive to create a place where Everyone belongs, Everyone is valued, and Everyone has equal opportunity. We encourage applications from people of all ages, nationalities, abilities, and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.