Senior Optical Dispenser

2 days ago

Brisbane QLD, Australia Optometrist Balmain Full time $65,000 - $75,000 per year

Step into a role where your skills make a real impact

Looking for a change? Join a fun, supportive workplace where people and exceptional customer service are at the heart of everything we do. In this role, you'll use your experience to guide the team, support store operations, and ensure every customer leaves feeling confident and cared for.

What You'll Do:

  • Deliver outstanding customer experiences, helping customers find frames that suit style, fit, and function.
  • Support day-to-day store operations, including stock management, order processing, and smooth workflow.
  • Maintain accurate records for all customers and manage optical orders with precision.
  • Provide expert optical advice: interpret prescriptions, recommend lenses, and take precise measurements and fittings.
  • Mentor and support colleagues, sharing your knowledge and helping the team grow.
  • Ensure high standards across all areas of the store, from customer service to operational accuracy.

Why You'll Love This Role:

  • Make an impact: Help people see clearly and feel great every day.
  • Grow your skills: Develop your leadership, dispensing expertise, and operational know-how.
  • Be part of a great team: Work in a supportive, inclusive, and fun environment where your contributions matter.
  • Work with purpose: Operate in a culture that values quality, care, and attention to detail.

About You:

  • 3+ years' experience in optical dispensing, ideally with mentoring or team guidance experience.
  • Highly organised, detail-oriented, and able to manage multiple responsibilities.
  • Passionate about delivering exceptional customer experiences.
  • Confident supporting operational processes, record keeping, and order management.
  • Collaborative, adaptable, and motivated to help the team succeed.

Ready to take the next step in your optical career?

Apply now through Indeed and join a team where your skills, care, and passion are truly valued.

Job Types: Full-time, Permanent

Pay: $65,000.00 – $75,000.00 per year

Benefits:

  • Employee discount
  • Employee mentoring program

Work Authorisation:

  • Australia (Required)

Work Location: In person

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