Travel Team Manager

• Lead the Elizabeth Shop RAA Travel team
• Permanent full-time position  
• $83, Super + Incentives

Your new opportunity

We're looking for a motivated and inspiring leader to lead our Elizabeth RAA Travel team. Reporting to the Regional Travel Manager, you'll play a key role in driving performance, supporting your team's development, and ensuring every customer receives an exceptional service.

As a hands-on leader, you'll also manage your own portfolio of clients, showcasing your strong product knowledge and passion for creating unforgettable travel experiences.

In this role, you will:

• Lead, motivate, and coach your team to achieve success.
• Ensure that team members consistently achieve allocated sales targets and minimum benchmarks.
• Solve escalated customer concerns to maintain a high level of customer satisfaction.
• Create and manage end to end travel bookings tailored to each customer's needs. 
• Achieve and exceed your own set sales targets.
• Plus much more, found in the position description here

About you

You will be a confident and passionate self-motivated individual who genuinely enjoys the world of travel. We are also looking for:

• Certificate in Travel Tourism or relevant qualification.
• Demonstrated experience in travel consulting in both a consultant and leadership capacity.
• A proven ability to motivate, inspire, and support a team.
• A strong track record of sales achievement in the travel industry.
• Strong interpersonal skills with a reputation for making things happen.

About us

We're proud to be one of South Australia's most iconic brands, trusted by members for more than 120 years. SA born-and-bred, RAA might be best known for our road service and insurance products, but we're excited to be continuously diversifying to better help our members and community. 

Our goal? To make life better for South Australians. That's why we're proud to offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more. With motoring still a priority, we're just as passionate as we were in 1903 about road safety, advocating for a safer SA into the future. 

We're also one of the state's largest employers, with more than 1100 employees working across our local sites at Mile End, RAA Place (CBD) and Adelaide Airport and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, we're proud to be the State's #1 Employer Brand.

Benefits

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

• Famil travel opportunities- see the world
• Terrific pay structure that includes high Guaranteed Earnings paid fortnightly, plus bonuses for achieving Monthly Sales Targets.
• Free RAA premium road service.
• Generous discounts on RAA products and services.
• Flexible Work Arrangements.
• 12 weeks paid parental leave.
• Ongoing Training & Development Opportunities & Study Support Program.

How to apply

To be part of something bigger and work for a passionate South Australian organisation with members at heart click 'Apply' to submit your application by: 9am Thursday 13th November 

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

We are committed to building a workplace that's diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, all genders, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.