Software Engineer

Job Responsibilities

• Conduct comprehensive software testing with a focus on QA and web-based applications, ensuring best practices in testing are applied across all phases of the SDLC and STLC.
• Develop and implement testing methodologies, strategies, test plans, scenarios, and cases, including traceability matrices, to verify and validate applications.
• Lead, motivate, and mentor the QA team to deliver high-quality testing services and provide technical guidance.
• Manage defect tracking and bug reporting using industry-standard tools; actively participate in bug triage meetings and collaborate with development teams for timely resolution.
• Perform various types of testing including functional, non-functional, GUI, regression, re-testing, and system testing.
• Design test cases using techniques such as Boundary Value Analysis (BVA), Equivalence Class Partitioning (ECP), and experience-based testing.
• Prepare and deliver daily, weekly, and monthly testing status reports to stakeholders.
• Conduct QA reviews, peer reviews, and technical reviews; address and incorporate feedback from Business Analysts (BA).
• Maintain regular communication with clients, providing updates on testing progress during daily calls.
• Identify risks early in the project lifecycle and develop mitigation strategies.
• Support User Acceptance Testing (UAT), including test data preparation, root cause analysis, and re-estimation activities.
• Identify regression test cases and work towards automation, including proof-of-concept (POC) reporting.
• Provide career development guidance to team members, including setting goals and offering coaching support.

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3–5 years' professional experience in system analysis, QA, and testing.
• Strong expertise in search analytics, virtual agent analytics, and content management.
• Proven knowledge of Agile methodologies and experience working in cross-functional teams.
• Excellent analytical and problem-solving skills with keen attention to detail.
• Strong interpersonal, communication, and collaboration skills to work effectively with technical and non-technical stakeholders.

Job Type: Full-time

Pay: $96,400.00 – $98,000.00 per year

Work Location: In person