IT Desktop Support

1 week ago

Sydney, New South Wales, Australia Emmbr Full time $60,000 - $80,000 per year
  • 3-month fixe term contract - temp to perm possible
  • Unrestricted working rights reqiured (PR or Citizenship)
  • Sydney CBD - hybrid - 4 days on site

This is a fantastic opportunity for a Level 1/2 Desktop Support Analyst to join a professional services organisation, as part of one of the leading organistaions in their field.

About you

  • Excellent communication, with experience dealing with senior stakeholders.
  • Hands on experience with Microsoft technologies - M365, Exchange, Teams, Active Directory.
  • Exprience supporting hardware issues with laptops, phones, printer issues.
  • AV experience considered favourably.
  • Experience offering support both remotely and in person.
  • Strong troubleshooting capabilities.
  • Relevant qualifications in IT or related field.

About the role

  • Providing Level 1/2 deskside support to users.
  • Troubleshoot issues with desktops, notebooks, mobile devices.
  • Record, update, and track helpdesk incidents and requests.
  • Show excellent customer service skills while dealing with all levels of stakeholders throughout the business.

If interested, apply now

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